fix problems on DIZO [iphone]

—— Run into issues on DIZO? Get help pending when official support gets back to you!

DIZO

Info:

company: Realfit (Shenzhen) Intelligent Technology Co., Ltd

: https://www.dizo.net

Chat with our AI-based DIZO Support

🛠️ Common DIZO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot create a new account

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. If you are... ⇲

Error message during account creation

Fix: Take note of the specific error message you are receiving. If it mentions an invalid email or password, ensure that you are using a valid em... ⇲

Syncing issue

Does not sync to Apple Health

Fix: Check if DIZO has permission to access Apple Health. Go to Settings > Privacy > Health > Apps, and ensure that DIZO is enabled to read and w... ⇲

Unable to transfer workout and health data

Fix: Ensure that both DIZO and Apple Health are updated to the latest versions. Check for updates in the App Store and install any available upda... ⇲

Notifications issue

Notification settings not saved

Fix: Ensure that notifications are enabled for DIZO in your iPhone settings. Go to Settings > Notifications > DIZO, and make sure 'Allow Notifica... ⇲

Network issue

Cannot connect to the app

Fix: Check your Bluetooth settings. Ensure that Bluetooth is turned on and that your device is discoverable. Restart your iPhone and try connecti... ⇲

Camera issue

QR code scanning fails

Fix: Ensure that your camera lens is clean and unobstructed. Sometimes dirt or smudges can interfere with scanning. Wipe the lens gently with a s... ⇲

Screen issue

Blank screen when adding a device

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, then swipe... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

47.1%

Good experience

41.2%

Neutral

11.8%

~ from our NLP analysis of 17 combined software ratings.

Switch to these Alternatives:

DIZO Wear

BoultFit

realme Fit

boAt Wearables

HealthKart

NoiseFit: Health & Fitness

boAt Crest

boAt ProGear

Netmeds - India Ki Pharmacy

Traya: Hair Loss Solutions

Private Data DIZO collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- Usage Data
- Diagnostics

Cost of Subscriptions

Paid Watch Face: $0.39 DIZO Paid Watch Face
Paid Watch Face: $0.99 DIZO Paid Watch Face
Paid Watch Face: $0.69 DIZO Paid Watch Face
Paid Watch Face: $1.99 DIZO Paid Watch Face