—— Run into issues on WeGo Powered ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for WeGo Powered by Via, and tap 'Update' if available. T... ⇲
Fix: Clear the app's cache. Go to your iPhone's Settings > General > iPhone Storage > WeGo Powered by Via, and select 'Offload App'. This will re... ⇲
Fix: Open the WeGo app, go to your account settings, and look for the payment methods section. If you see the payment method listed, tap on it an... ⇲
Fix: Check the app's settings for an option to delete your account. This is often found under account settings or privacy settings. If available,... ⇲
Fix: Ensure you are in a well-covered area. Check the app's map for zones where service is available. If you are in a low-coverage area, try movi... ⇲
Fix: Check if the app has a 'Schedule a Ride' feature. If it does, ensure you are using it correctly by selecting the desired date and time well... ⇲
Fix: Make sure your internet connection is stable. Switch between Wi-Fi and cellular data to see if one provides a better connection for booking... ⇲