fix problems on CFCU More [iphone]

—— Run into issues on CFCU More? Get help pending when official support gets back to you!

CFCU More

Info:

company: CFCU COMMUNITY CREDIT UNION

: https://www.mycfcu.com/contact-us.html

: www.mycfcu.com

Chat with our AI-based CFCU More Support

🛠️ Common CFCU More Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CFCU More freezes during use

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Cannot deposit checks

Fix: 1. Ensure proper lighting: When taking a picture of the check, make sure there is adequate lighting and that the check is flat and free of w... ⇲

Payments issue

Issues with mobile deposit

Fix: 1. Verify check eligibility: Ensure that the check you are trying to deposit is eligible for mobile deposit as per your bank's policies. 2.... ⇲

Bill pay features underwhelming

Fix: 1. Explore all features: Spend some time navigating the bill pay section to ensure you are utilizing all available features. 2. Check for up... ⇲

Login credentials not recognized

Fix: 1. Double-check your credentials: Ensure that you are entering the correct username and password. Pay attention to case sensitivity and any... ⇲

Multiple login attempts required

Fix: 1. Ensure correct credentials: Double-check that you are entering the correct username and password, paying attention to case sensitivity. 2... ⇲

Account issue

Cannot easily add external accounts

Fix: 1. Navigate to the 'Accounts' section: Open the app, go to the 'Accounts' tab, and look for an option to add external accounts. Follow the p... ⇲

Missing notes on transfers

Fix: 1. Check transfer history: Go to the 'Transfers' section and see if the notes are visible there. Sometimes, notes may not appear in the conf... ⇲

Recurring bills not showing

Fix: 1. Check settings: Go to the 'Bill Pay' section and ensure that recurring bills are set up correctly. Verify the frequency and amount. 2. Up... ⇲

Inability to view account balances

Fix: 1. Refresh the app: Pull down on the account screen to refresh the data. This can sometimes resolve display issues. 2. Check for updates: En... ⇲

Inability to view statements

Fix: 1. Check the statements section: Navigate to the 'Statements' or 'Documents' section of the app to see if your statements are available ther... ⇲

UI issue

Clunky user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

No facial recognition or shortcuts

Fix: 1. Enable Face ID: Go to Settings > Face ID & Passcode and ensure that Face ID is set up for the CFCU More app if supported. 2. Use Touch ID... ⇲

Inconvenient navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

Compatibility issue

Two separate apps for banking

Fix: 1. Use the primary app: Determine which app is the primary one for your banking needs and focus on using that for all transactions. 2. Check... ⇲

Slow issue

Longer login times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > CFCU More and tap 'Offload App' to clear the cache. Reinstall the app afterw... ⇲

Security issue

Excessive security measures

Fix: 1. Review security settings: Go to the app settings and review your security options. Adjust them if possible to streamline your login proce... ⇲

Support issue

Poor customer service response

Fix: 1. Use in-app support: Check if the app has a support or help section that may provide answers to common questions. 2. Look for FAQs: Visit... ⇲

Migration issue

Migration issues causing frequent problems

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > CFCU More and tap 'Offload App' to clear the cache. Reinstall the app afterw... ⇲

Screen issue

Blank screens when attempting transfers

Fix: 1. Refresh the app: Pull down on the transfer screen to refresh the data. This can sometimes resolve display issues. 2. Check for updates: E... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.6%

Bad experience

19.1%

Neutral

5.3%

~ from our NLP analysis of 1,785 combined software ratings.

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Private Data CFCU More collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics