fix problems on Nocturne [iphone]

—— Run into issues on Nocturne ? Get help pending when official support gets back to you!

Nocturne by Unistellar

Info:

company: Unistellar

: https://unistellaroptics.zendesk.com/hc/en-us

Chat with our AI-based Nocturne Support

🛠️ Common Nocturne Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Nocturne crashes on older iPhone models

Fix: Ensure that your iPhone is running the latest version of iOS that it supports. Go to Settings > General > Software Update and check for upda... ⇲

massive battery drain

Fix: Reduce the app's background activity. Go to Settings > Nocturne and disable background app refresh. This will limit the app's activity when... ⇲

Customization issue

no remote control feature

Fix: Use a Bluetooth remote shutter or a compatible camera remote app that can trigger the iPhone's camera. This can serve as a workaround for re... ⇲

no option to remove watermark

Fix: Check the app settings for any premium features that may allow watermark removal. Sometimes, upgrading to a paid version can unlock addition... ⇲

no time delay for capture start

Fix: Use a third-party camera app that includes a timer feature. Capture images with a delay and then import them into Nocturne for processing.... ⇲

UI issue

difficult to access start button

Fix: Reposition the app layout if possible. Check the app settings for any customization options that allow you to move the start button to a mor... ⇲

Crashes issue

overlay feature causes app to quit

Fix: Try disabling the overlay feature before using the app. Go to the settings within Nocturne and turn off overlays to see if this stabilizes t... ⇲

Compatibility issue

inconsistent performance across iPhone models

Fix: Check for any specific settings or optimizations in the app that may be tailored for your iPhone model. Go to Settings > Nocturne and look f... ⇲

Nocturne not optimized for iPads

Fix: Use the iPhone version of the app on your iPad. You can download the iPhone version from the App Store and run it in compatibility mode. O... ⇲

Camera issue

poor image quality in darker skies

Fix: Adjust the exposure settings within the app. Increase the exposure time to allow more light to be captured, which can improve image quality... ⇲

lack of RAW or ProRaw support

Fix: Use a third-party app that supports RAW capture. You can take images in RAW format using another app and then import them into Nocturne for... ⇲

limited zoom feature

Fix: Use the digital zoom feature within the app, if available. Pinch to zoom in on your subject, but be aware that this may reduce image quality... ⇲

inability to save overlays with native photos

Fix: Take a screenshot of the overlay while in the app. This can serve as a workaround to save the overlay visually, though it won't be a native... ⇲

Audio issue

strange sounds during capture

Fix: Check if the microphone is picking up external sounds. Try capturing images in a quieter environment to see if the sounds persist. OR Dis... ⇲

Permissions issue

requires notifications to use

Fix: Go to Settings > Notifications > Nocturne and adjust the notification settings to allow the app to function without constant notifications,... ⇲

Freezing issue

Nocturne freezes during certain functions

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom) and swipe away Nocturne, then reopen it to see... ⇲

Slow issue

long capture times

Fix: Reduce the exposure time in the app settings. Shortening the exposure can help speed up the capture process, though it may affect image qual... ⇲