fix problems on WD ReadyView [iphone]

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—— Run into issues on WD ReadyView? Get help pending when official support gets back to you!

WD ReadyView
Info:
company: 陈 王
: https://support.wdc.com/
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Screen issue

Blank screen on iPad version

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPad. 3. Reopen the a... ⇲
 
Battery issue

High resource consumption causing overheating

Fix: 1. Close any unnecessary background apps by double-tapping the home button and swiping them away. 2. Reduce the video quality in the app set... ⇲
 
Customization issue

Limited options for customizing alerts

Fix: 1. Check the app settings for any available options to customize alerts. If options are limited, consider providing feedback through the app... ⇲

No multi-camera view customization

Fix: 1. Explore the app settings to see if there are any options for viewing multiple cameras. If customization is limited, consider using the ap... ⇲
 
Settings issue

No option to manage or erase drive

Fix: 1. Check the app settings for any storage management options. If none are available, you may need to manage your drive through a computer or... ⇲
 
Crashes issue

WD ReadyView crashes when zooming

Fix: 1. Close the app and restart your device to clear any temporary issues. 2. Try zooming in smaller increments to see if that prevents the cra... ⇲
 
Login issue

Inconsistent login issues

Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to rese... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize any available online resources such as FAQs or user forums for troubleshooting tips. 2. Document your issues clearly and try reac... ⇲

No support for web GUI

Fix: 1. If you need to access features not available in the app, consider using alternative software that offers web GUI support. 2. Check if the... ⇲

Defective product issues

Fix: 1. Check the product manual for troubleshooting steps specific to your device. 2. Ensure that all connections are secure and that the device... ⇲
 
Features issue

Limited features in the app

Fix: 1. Explore the app thoroughly to ensure you are aware of all available features. Sometimes features are not immediately obvious. 2. Check fo... ⇲
 
Notifications issue

Push notifications stop working

Fix: 1. Go to your iPhone Settings > Notifications > WD ReadyView and ensure that 'Allow Notifications' is enabled. 2. Check if the app has any s... ⇲

Alerts stop working after a few hours

Fix: 1. Check the app settings to ensure alerts are enabled and not set to a limited time. 2. Restart the app to refresh its functionality and se... ⇲
 
Slow issue

Lagging preview screen

Fix: 1. Ensure your internet connection is strong and stable. Switch to a different network if possible. 2. Close other apps that may be using ba... ⇲
 
UI issue

Purple bar obstructs view in landscape mode

Fix: 1. Check if there are any settings in the app that allow you to hide or minimize the purple bar. 2. Rotate your device to see if the app adj... ⇲

Difficult navigation in menus

Fix: 1. Familiarize yourself with the app layout by exploring each menu option. Take notes on where key features are located. 2. Look for any use... ⇲
 
Network issue

WD ReadyView fails to connect intermittently

Fix: 1. Check your internet connection and ensure it is stable. Restart your router if necessary. 2. Try logging out and back into the app to ref... ⇲

Network errors during login

Fix: 1. Ensure your internet connection is stable. Try switching between Wi-Fi and cellular data. 2. Restart your device to clear any temporary n... ⇲
 
Updates issue

WD ReadyView not updated in years

Fix: 1. Regularly check the App Store for any updates. If the app is not being updated, consider looking for alternative apps that are actively m... ⇲
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 what users are saying
Bad experience
74.0%

Good experience
16.4%

Neutral
9.6%

~ from our NLP analysis of 73 combined software ratings.

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 Private Data WD ReadyView collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers