fix problems on SKIMS [iphone]

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—— Run into issues on SKIMS? Get help pending when official support gets back to you!

SKIMS
Info:
company: Skims Body, Inc.
: https://skims.com/pages/contact-us
: skims.com
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Customization issue

Wishlist feature missing

Fix: As a workaround, you can create a note in your phone's notes app or a dedicated wishlist app to keep track of items you want to purchase lat... ⇲

No favorites or saved items feature

Fix: Use the notes app on your iPhone to manually keep track of your favorite items by copying their links or descriptions. OR Consider using... ⇲

Limited filtering options for reviews

Fix: When reading reviews, look for keywords that are important to you, and use the search function in your browser to find specific information.... ⇲
 
Syncing issue

Inconsistent stock information between app and website

Fix: Before making a purchase, check both the app and website for stock availability. If you find discrepancies, consider contacting customer ser... ⇲

Bag does not sync between app and browser

Fix: Try logging out of both the app and website, then log back in to refresh your session. This can sometimes resolve syncing issues. OR As a... ⇲
 
Login issue

Login issues between app and website

Fix: Ensure that you are using the same login credentials for both the app and website. If you have forgotten your password, use the 'Forgot Pass... ⇲
 
Bugs issue

Error messages when adding items to cart

Fix: Check your internet connection to ensure it is stable. A weak connection can cause errors when trying to add items to your cart. OR Try r... ⇲

Out of stock items can be added to cart

Fix: Before adding items to your cart, check the stock status on the product page to avoid adding out-of-stock items. OR If you accidentally a... ⇲

Faulty fit across different garments

Fix: Refer to the sizing chart provided on the product page before making a purchase to ensure a better fit. OR Consider reading customer revi... ⇲
 
Crashes issue

SKIMS crashes or fails to load during high traffic

Fix: Try using the app during off-peak hours when traffic is lower, which may improve performance. OR If the app crashes, restart your iPhone... ⇲
 
UI issue

Inability to move items from bag to wishlist

Fix: As a workaround, take note of the items in your bag and manually add them to a wishlist in a separate app or document. OR Consider using... ⇲

Inseam information missing for some products

Fix: If inseam information is not provided, check the product description for any sizing charts or contact customer service for specific measurem... ⇲
 
Support issue

Customer service response issues

Fix: Keep a record of your inquiries and follow up if you do not receive a response within a reasonable timeframe, such as 48 hours. OR Utiliz... ⇲
 
Notifications issue

No notification for waitlisted items

Fix: Regularly check the app or website for updates on waitlisted items, as notifications may not be available. OR Set a reminder on your phon... ⇲
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 what users are saying
Good experience
97.7%

Bad experience
1.2%

Neutral
1.0%

~ from our NLP analysis of 21,214 combined software ratings.

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 Private Data SKIMS collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics