fix problems on Scanner App [iphone]

—— Run into issues on Scanner App? Get help pending when official support gets back to you!

Scanner App: Genius Scan

Info:

company: The Grizzly Labs

: https://thegrizzlylabs.com/support

: www.thegrizzlylabs.com

Chat with our AI-based Scanner App Support

🛠️ Common Scanner App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Occasional delays in email delivery

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the issue... ⇲

Hot spots appear on scans

Fix: Ensure that the document is placed flat on a contrasting background to minimize shadows. Adjust the lighting in the room to avoid glare and... ⇲

Customization issue

Limited editing options after scanning

Fix: Explore third-party editing apps that allow for more comprehensive editing of scanned documents. You can import your scans into these apps f... ⇲

Fix: After scanning, take a moment to rename each file manually to something more descriptive before saving or exporting. This can help with orga... ⇲

Permissions issue

Exporting to Google Drive requires permissions

Fix: Go to your iPhone settings, find the Scanner App, and ensure that it has permission to access Google Drive. You may need to reauthorize the... ⇲

Updates issue

Subscription model introduced for previously free features

Fix: Review the features included in the subscription and determine if they are essential for your needs. If not, consider using alternative free... ⇲

Bugs issue

Quality of scans can be inconsistent

Fix: Ensure that the camera lens is clean and free of smudges before scanning. This can significantly improve the clarity of your scans. OR Ex... ⇲

Camera issue

Difficulty with low light scans

Fix: Use a flashlight or another light source to illuminate the document while scanning. This can help improve visibility and scan quality in low... ⇲

Inability to scan documents with curved edges effectively

Fix: Place the document on a flat surface and use weights (like books) to flatten it out before scanning, if possible. This can help reduce the c... ⇲

Features issue

No bulk export feature available

Fix: Manually select multiple scans and export them one by one. While this is time-consuming, it allows you to ensure each document is exported c... ⇲

UI issue

Cannot undo individual scans

Fix: Before finalizing a scan, double-check the document and make any necessary adjustments. If you realize a mistake after saving, consider re-s... ⇲

Limited time to press edit after scanning

Fix: Practice quick editing techniques to become more efficient. Familiarize yourself with the app's layout to speed up the editing process after... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.1%

Neutral

1.1%

Bad experience

0.8%

~ from our NLP analysis of 1,138,776 combined software ratings.

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Private Data Scanner App collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Genius Scan Ultra: $4.99 Amazing features + backup and sync
Genius Scan+: $9.99 OCR, Auto-Export, Enhanced Security…
Genius Scan Plus: $0.99 Amazing scanning and organization features
Genius Scan Ultra: $39.99 Amazing features + backup and sync
Genius Scan Plus: $9.99 Amazing scanning and organization features
Generous Tip: $2.99 A generous tip to support us.
Small Tip: $0.99 A small tip to support us.
Super Large Tip: $9.99 A super large tip to support us.