fix problems on Bartle [iphone]

—— Run into issues on Bartle? Get help pending when official support gets back to you!

Bartleby: Math Homework Helper

Info:

company: Barnes & Noble Education, Inc.

: https://www.bartleby.com/about/contact

: www.bartleby.com

Chat with our AI-based Bartle Support

🛠️ Common Bartle Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bartle frequently freezes or shows a blank white screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Slow response time for answers

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲

UI issue

Inconsistent handwriting quality makes answers hard to read

Fix: 1. Use a stylus: If you’re using your finger to write, consider using a stylus for better precision. This can help improve the clarity of yo... ⇲

Mobile app navigation is difficult and uncomfortable

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app’s features and layout. Take note of where key functions are locat... ⇲

Payments issue

Subscription charges continue after account deletion

Fix: 1. Cancel your subscription before deletion: Go to Settings > [your name] > Subscriptions. Find Bartleby and select 'Cancel Subscription' to... ⇲

Gameplay issue

Limited number of free questions

Fix: 1. Maximize free usage: Use your free questions wisely by prioritizing the most challenging problems you need help with. This way, you can g... ⇲

Bugs issue

Bugs and glitches on the website

Fix: 1. Clear browser cache: If you’re using a web browser, clear the cache and cookies. Go to your browser settings, find the option to clear br... ⇲

Inaccurate or incomplete answers

Fix: 1. Double-check the question: Ensure that your question is clear and complete. Sometimes, rephrasing or providing additional context can lea... ⇲

Registration issue

Issues with account registration and login

Fix: 1. Reset your password: If you’re having trouble logging in, use the 'Forgot Password' feature to reset your password. Follow the instructio... ⇲

Support issue

Poor customer service regarding subscription issues

Fix: 1. Use in-app support: Check if the app has a support or help section where you can find FAQs or submit a request for assistance. This may p... ⇲

Rejected questions without clear reasons

Fix: 1. Review guidelines: Check if there are any guidelines or rules provided by Bartleby regarding question submissions. Understanding these ca... ⇲

Account issue

Password requirements are overly complicated

Fix: 1. Use a password manager: Consider using a password manager to help generate and store complex passwords that meet the requirements without... ⇲

Inability to access app after subscription

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions to verify that your subscription is active. If it’s not, you may... ⇲

Slow issue

Long wait times for answers

Fix: 1. Submit questions during off-peak hours: Try submitting your questions during times when fewer users are likely to be online, such as late... ⇲

Crashes issue

Frequent app crashes

Fix: 1. Update the app: Ensure you are using the latest version of the app by checking for updates in the App Store. Developers often release upd... ⇲

Compatibility issue

Limited functionality on mobile compared to PC

Fix: 1. Use the web version: If the mobile app lacks certain features, try accessing Bartleby through a web browser on your mobile device. This m... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.3%

Bad experience

15.5%

Neutral

3.2%

~ from our NLP analysis of 2,489 combined software ratings.

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Private Data Bartle collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Bartleby Learn Subscription: $9.99 Premium access and 30 questions per month
Bartleby Learn Subscription: $9.99 Premium access and 10 questions per month
Bartleby Learn Subscription: $9.99 Premium access and 5 questions per month
Bartleby Learn Subscription: $9.99 Premium access and 5 questions per month
Bartleby Learn Subscription: $9.99 Premium access and 5 questions per month
Bartleby Learn Subscription: $9.99 Premium access and 5 questions per month