fix problems on MUBI GO [iphone]

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—— Run into issues on MUBI GO? Get help pending when official support gets back to you!

MUBI GO: Curated Cinema
Info:
company: MUBI, Inc.
: https://help.mubi.com/
: mubi.com
Chat with our AI-based MUBI GO Support
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Compatibility issue

Inconsistent film availability

Fix: 1. Check Film Schedule: Regularly check the film schedule within the app to see which films are currently available. Availability can change... ⇲
 
Customization issue

Lack of choice for weekly films

Fix: 1. Provide Feedback: Use the app's feedback feature to express your desire for more film choices. While this doesn't guarantee immediate cha... ⇲

Inability to handpick cinemas

Fix: 1. Use the App's Filters: Check if the app has filters or settings that allow you to select preferred cinemas. 2. Explore Nearby Options: I... ⇲
 
Permissions issue

Location-based restrictions on ticket selection

Fix: 1. Check Location Settings: Ensure that your location settings are correctly set in the app. Go to Settings > Privacy > Location Services an... ⇲
 
Support issue

Poor customer support

Fix: 1. Use In-App Support: Check if the app has a help or support section where you can find FAQs or submit a support request. 2. Utilize Socia... ⇲
 
Bugs issue

Misleading programming information

Fix: 1. Verify Information: Cross-check the film information on other platforms or the official MUBI website to confirm details. 2. Report Issue... ⇲
 
Notifications issue

Limited availability warnings

Fix: 1. Enable Notifications: Make sure you have notifications enabled in the app settings to receive alerts about film availability. 2. Regular... ⇲

Delayed notifications for new films

Fix: 1. Check Notification Settings: Ensure that notifications are enabled for MUBI GO in your iPhone settings. Go to Settings > Notifications >... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.1%

Bad experience
5.9%

Neutral
1.0%

~ from our NLP analysis of 204 combined software ratings.

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 Private Data MUBI GO collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. MUBI GO Monthly: $19.99 A movie ticket every week + full MUBI access
  2. MUBI GO Yearly: $167.99 A movie ticket every week + full MUBI access