fix problems on The Other Side Tribe [iphone]

—— Run into issues on The Other Side Tribe? Get help pending when official support gets back to you!

The Other Side Tribe

Info:

company: Katrina Dimiele LLC

: https://theothersidetribe.com/pages/help-center

: theothersidetribe.commentsold.com

Chat with our AI-based The Other Side Tribe Support

🛠️ Common The Other Side Tribe Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Slow shipping times

Fix: Check the shipping policy on the app or website to understand the estimated delivery times. If your order is delayed, consider reaching out... ⇲

Lack of timely email responses

Fix: Set up a dedicated email folder for correspondence with the company. This way, you can easily track responses and follow up if you haven't h... ⇲

Support issue

Rude customer service

Fix: When interacting with customer service, remain calm and polite. Clearly state your issue and ask for a resolution. If the representative is... ⇲

No resolution for missing items

Fix: If you notice an item is missing from your order, gather all relevant information (order number, receipt, etc.) and contact customer service... ⇲

Inconsistent communication on social media

Fix: Follow the company on all their social media platforms and turn on notifications for their posts. This way, you can stay updated on any anno... ⇲

Issues with preorders not being communicated

Fix: If you have preordered an item, keep an eye on your email for updates. If you haven't received any communication, reach out to customer serv... ⇲

Bugs issue

Inaccurate order fulfillment

Fix: Double-check your order confirmation email to ensure that the items listed match what you received. If there is a discrepancy, take a photo... ⇲

Customization issue

Limited size options

Fix: If the size you need is not available, check if the app has a 'Notify Me' feature for restocks or new arrivals. This way, you can be alerted... ⇲

Features issue

The Other Side Tribe does not provide order tracking

Fix: If the app does not provide tracking, check your email for shipping confirmation that may include tracking information. If you can't find it... ⇲

Payments issue

The Other Side Tribe does not support refunds or exchanges

Fix: Review the app's return policy carefully to understand the conditions under which returns or exchanges are accepted. If the app does not sup... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.2%

Bad experience

5.5%

Neutral

0.3%

~ from our NLP analysis of 293 combined software ratings.

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Private Data The Other Side Tribe collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics