—— Run into issues on Stats & Tools ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the app completely by swiping it away from the app switcher. Reopen it and try tracking quests again. 2. Update t... ⇲
Fix: 1. Refresh the App: Close the app and reopen it to see if the profile loads. 2. Check Internet Connection: Ensure you have a stable interne... ⇲
Fix: 1. Check App Settings: Look for any settings related to image quality within the app. Some apps allow you to adjust the quality of images ba... ⇲
Fix: 1. Refresh Data: Look for a refresh button within the app to reload your stats. 2. Log Out and Log Back In: This can help sync your stats c... ⇲
Fix: 1. Check App Permissions: Go to 'Settings' > 'Privacy' > 'Background App Refresh' and ensure the app has permission to refresh in the backgr... ⇲
Fix: 1. Double-check Username: Ensure you are entering the correct username, including any special characters or capitalization. 2. Log Out and... ⇲
Fix: 1. Refresh the App: Close and reopen the app to see if the locker and stats load. 2. Check Internet Connection: Ensure you have a stable in... ⇲
Fix: 1. Check for In-App Purchase Options: Some apps offer a paid version or in-app purchase to remove ads. Check the app settings for this optio... ⇲
Fix: 1. Check App Updates: Ensure the app is updated to the latest version, as updates may introduce new stickers or fix issues with obtaining th... ⇲