fix problems on Notes Plus [iphone]

—— Run into issues on Notes Plus? Get help pending when official support gets back to you!

Notes Plus

Info:

company: Viet Tran

: http://notesplusapp.com

: notesplusapp.com

Chat with our AI-based Notes Plus Support

🛠️ Common Notes Plus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notes Plus loses features

Fix: Check for updates in the App Store. Sometimes, features may be temporarily removed in a version but are restored in subsequent updates. Go t... ⇲

text mode causes page scrolling issues

Fix: Try switching to a different writing mode or orientation. If you are in text mode, switch back to handwriting mode or landscape mode to see... ⇲

UI issue

cannot delete pages

Fix: To delete a page, navigate to the page you want to remove, tap on the page thumbnail in the page overview, and look for a delete option. If... ⇲

no drag and drop functionality

Fix: Check if you are using the latest version of iOS, as drag and drop features may depend on the operating system. Go to Settings > General > S... ⇲

Bugs issue

handwriting recognition is inaccurate

Fix: Adjust the handwriting recognition settings. Go to the app settings and look for options related to handwriting recognition. You may find se... ⇲

palm rejection is inadequate

Fix: Adjust the palm rejection settings if available. Go to the app settings and look for palm rejection options to see if you can enhance its se... ⇲

random erasing of written content

Fix: Check for any accidental gestures that may be triggering the eraser tool. Familiarize yourself with the app's gestures and avoid those that... ⇲

blank pages appear unexpectedly

Fix: Check for any app updates that may address this issue. Go to the App Store and see if there is a new version of Notes Plus available. OR... ⇲

Notes Plus creates random blank pages

Fix: Review your writing gestures to ensure you are not accidentally creating new pages. Familiarize yourself with the app's controls to avoid un... ⇲

inconsistent writing area recognition

Fix: Calibrate the writing area if the app has that option. Go to the settings and look for calibration tools to ensure the writing area is accur... ⇲

Crashes issue

Notes Plus crashes frequently

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not,... ⇲

lost notes due to app instability

Fix: Regularly back up your notes. Use the export feature to save copies of your notes to a cloud service or email them to yourself. This way, yo... ⇲

Storage issue

exported file sizes are too large

Fix: Check the export settings within the app. Some apps allow you to choose the quality or resolution of exported files. Look for an option to r... ⇲

Updates issue

handwriting becomes unsmooth after updates

Fix: Adjust the pen settings in the app. Go to the pen settings and try changing the pen type or thickness to see if that improves the smoothness... ⇲

Search issue

search function does not work properly

Fix: Re-index your notes. Some apps have an option to re-index or refresh the search database. Check the settings to see if this option is availa... ⇲

Account issue

password reset process is difficult

Fix: Follow the in-app instructions carefully. If there is a password reset option, ensure you are entering the correct email associated with you... ⇲

Compatibility issue

PDF import issues

Fix: Ensure that the PDF files you are trying to import are not corrupted. Try opening them in another app to confirm they are functioning proper... ⇲

Customization issue

limited notebook cover options

Fix: Check for any updates or additional content packs that may include more notebook covers. Sometimes, developers release new designs in update... ⇲

limited paper options

Fix: Explore the app's settings for any options to download additional paper types or templates. Some apps allow users to add custom paper types.... ⇲

Support issue

customer support response time is slow

Fix: Utilize the app's FAQ or help section for immediate answers to common questions. This can often provide quicker solutions than waiting for s... ⇲