fix problems on JINAIR [iphone]

—— Run into issues on JINAIR? Get help pending when official support gets back to you!

JINAIR

Info:

company: JINAIR CO.,LTD

: https://www.jinair.com

: www.jinair.com

Chat with our AI-based JINAIR Support

🛠️ Common JINAIR Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

JINAIR does not work

Fix: 1. Restart the App: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if it functions properly. 2.... ⇲

Cannot book domestic flights

Fix: 1. Check App Settings: Ensure that your location settings are enabled for the app. Go to Settings > Privacy > Location Services and make sur... ⇲

Bugs issue

English version does not accept English reservations

Fix: 1. Change Language Settings: Go to the app settings and ensure that the language is set to English. If it is already set, try switching to a... ⇲

Network issue

Fails Cloudflare initial test

Fix: 1. Check Internet Connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data. 2. Disable VP... ⇲

Network connection error messages

Fix: 1. Restart Your Device: Sometimes, a simple restart can resolve network issues. Hold the power button and slide to power off, then turn it b... ⇲

Screen issue

Screen unresponsive

Fix: 1. Force Restart the App: Double-click the home button (or swipe up from the bottom on newer iPhones) to bring up the app switcher, then swi... ⇲

Loading issue

Cannot load past robot verification

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find JINAIR, and select 'Offload App'. This will clear the cache without dele... ⇲

UI issue

Cannot view bookings

Fix: 1. Log Out and Log Back In: Sometimes, logging out of your account and logging back in can refresh your session and resolve viewing issues.... ⇲

Cannot check in

Fix: 1. Ensure You Are Within Check-In Window: Check the airline's policy for check-in times. You may not be able to check in if you are outside... ⇲

Difficult login procedure

Fix: 1. Use Password Manager: If you have trouble remembering your password, consider using a password manager to store and autofill your credent... ⇲