fix problems on Clothona [iphone]

—— Run into issues on Clothona? Get help pending when official support gets back to you!

Clothona: AI Clothes Changer

Info:

company: Generative Technologies LLC

: https://clothona.ai/support-center

Chat with our AI-based Clothona Support

🛠️ Common Clothona Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clothona not working intermittently

Fix: 1. Restart the App: Close the Clothona app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue per... ⇲

Slow to generate results

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. You can do this by opening a web browser and trying to load a we... ⇲

Customization issue

Inability to edit requests

Fix: 1. Review App Settings: Check if there is an option in the app settings that allows you to edit requests. Sometimes, this feature may be hid... ⇲

Limited outfit examples for specific genders

Fix: 1. Explore All Categories: Check if the app has different categories or filters for outfits. Sometimes, outfits may be categorized in ways t... ⇲

Gameplay issue

Credits consumed on trying outfits

Fix: 1. Review Credit Usage: Before trying on outfits, check how many credits are required for each outfit. This can help you manage your credits... ⇲

Network issue

Server downtime takes too long to fix

Fix: 1. Check Server Status: Look for any server status updates on the app's official website or social media channels to see if there are known... ⇲

Payments issue

Subscription purchase issues

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > [Your Name] > Payment & Shippin... ⇲

Bugs issue

Free credits not functioning

Fix: 1. Restart the App: Close and reopen the app to see if the free credits appear after a fresh start. 2. Check for Updates: Ensure you are us... ⇲

Crashes issue

Clothona quits working after a short period

Fix: 1. Update the App: Go to the App Store and check for any available updates for Clothona. Updating can fix bugs that cause crashes. 2. Free... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.9%

Bad experience

7.1%

Neutral

2.0%

~ from our NLP analysis of 99 combined software ratings.

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Private Data Clothona collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Clothona Pro Weekly: $4.99 Weekly Subscription to Pro features
Clothona Pro Monthly: $14.99 Monthly Subscription to Pro features
Clothona Pro Annual: $59.99 Annual Subscription to Pro features
Clothona Pro Annual: $59.99 Annual Subscription to Pro features
30 Photos Pack: $5.99 Generate 30 Images
30 Photos Pack: $3.99 Generate 30 Images
100 Photos Pack: $6.99 Generate 100 Photos
50 Photos Pack: $4.99 Create 50 Photos
50 Photos Pack: $7.99 Create 50 Photos
10 credits: $1.99 10 credits