fix problems on Raken Construction Management [iphone]

—— Run into issues on Raken Construction Management? Get help pending when official support gets back to you!

Raken Construction Management

Info:

company: Raken, Inc.

: https://www.rakenapp.com

: www.rakenapp.com

Chat with our AI-based Raken Construction Management Support

🛠️ Common Raken Construction Management Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Raken Construction Management signs users out frequently

Fix: Check your device's settings to ensure that the app has permission to run in the background. Go to Settings > Raken > Background App Refresh... ⇲

Photo upload becomes unreliable

Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the upload improves. If using Wi-Fi, try... ⇲

Compatibility issue

Pictures do not sort by date on Apple devices

Fix: Manually sort the pictures by date after uploading. In the app, navigate to the photo section and look for sorting options. If none are avai... ⇲

Limited language support

Fix: Use a translation app to assist with any language barriers while using Raken. This can help you navigate the app more effectively. OR Che... ⇲

Bugs issue

Daily log disappears unexpectedly

Fix: Regularly save your daily log entries as drafts. Before exiting the app, ensure that you have saved your work to prevent loss of data. OR... ⇲

Customization issue

No global contact assignment for jobs

Fix: Create a master contact list in your device's contacts app and manually assign contacts to jobs as needed. This can serve as a workaround un... ⇲

Lack of scheduling features

Fix: Use a separate scheduling app (like Google Calendar) to manage your project schedules and deadlines. You can integrate this with Raken by ad... ⇲

Inability to track equipment on site

Fix: Use a manual tracking method, such as a spreadsheet, to log equipment usage and location until a tracking feature is available in the app.... ⇲

Custom timesheet output issues

Fix: Export your timesheet data in a different format (if available) and see if that resolves the output issues. Sometimes, changing the format c... ⇲

Glitches issue

Glitches in recent updates

Fix: Uninstall and reinstall the app. This can help clear out any corrupted files that may have been introduced in the update. Make sure to back... ⇲

Support issue

Customer service responses are often boilerplate

Fix: Document your issues clearly and provide specific examples when reaching out for support. This can help ensure that your concerns are addres... ⇲

Loading issue

Raken Construction Management gets stuck on loading screen

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer devices) and swipe the Raken app off th... ⇲

Permissions issue

Cannot pull individual employee hours without admin permissions

Fix: Request temporary admin access from your administrator to pull the necessary hours. Explain your need for this information to facilitate you... ⇲

Notifications issue

Automatic reminders took too long to resolve

Fix: Set manual reminders using your device's built-in reminder app or calendar. This can serve as a temporary solution until the automatic remin... ⇲

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