fix problems on Evidation [iphone]

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—— Run into issues on Evidation? Get help pending when official support gets back to you!

Evidation - Reward Health
Info:
company: Evidation Health, Inc.
: https://help.evidation.com
: my.evidation.com
Chat with our AI-based Evidation Support
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Bugs issue

Inaccurate step tracking

Fix: 1. Ensure that the Evidation app has permission to access your motion and fitness activity. Go to Settings > Privacy > Motion & Fitness and... ⇲

Inconsistent point rewards for activities

Fix: 1. Review the app's guidelines for point allocation to understand how points are awarded. 2. Keep track of your activities and the points re... ⇲
 
Syncing issue

Missing activity data

Fix: 1. Ensure that the app is updated to the latest version. Go to the App Store, search for Evidation, and check for updates. 2. Check your int... ⇲

Technical issues with syncing Apple Health

Fix: 1. Ensure that the Evidation app has permission to access Apple Health data. Go to Settings > Health > Data Access & Devices, select Evidati... ⇲
 
Support issue

Customer support is unresponsive

Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Try reaching out through different channels, such as social m... ⇲
 
Crashes issue

Evidation glitches and crashes

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Clear the app's cache by uni... ⇲
 
Payments issue

Difficulties with cashing out rewards

Fix: 1. Review the cash-out process in the app to ensure you are following all steps correctly. 2. Check if there are any minimum point requireme... ⇲
 
Ads issue

Limited points for surveys and activities

Fix: 1. Regularly check the app for new surveys or activities that may offer higher points. 2. Participate in all available activities to maximiz... ⇲

Limited options for earning points

Fix: 1. Explore all available activities in the app to ensure you are not missing out on any opportunities. 2. Check for any seasonal or promotio... ⇲
 
Updates issue

Recent updates have degraded performance

Fix: 1. Check if there is a newer update available that may fix performance issues. Go to the App Store and look for updates. 2. Clear the app's... ⇲
 
Gameplay issue

Evidation is not motivating

Fix: 1. Set personal goals within the app to create a sense of achievement. 2. Engage with friends or community features if available to create a... ⇲
 
Login issue

Frequent sign-out issues

Fix: 1. Ensure that you are using the correct login credentials. If you forget your password, use the password recovery option. 2. Check your int... ⇲
 
UI issue

Evidation interface is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all menus and features to understand its layout better. 2. Look for any tutorials or help... ⇲
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 what users are saying
Good experience
90.7%

Bad experience
6.1%

Neutral
3.2%

~ from our NLP analysis of 25,277 combined software ratings.

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 Private Data Evidation collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics