—— Run into issues on Pinnacle Bank Texas? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's settings to ensure that background app refresh is enabled for the Pinnacle Bank app. Go to Settings > General > Backgrou... ⇲
Fix: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that you are using the correct cas... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
Fix: Check if the app supports Face ID by going to Settings > Face ID & Passcode. Ensure that the Pinnacle Bank app is enabled under 'Use Face ID... ⇲
Fix: Re-register your fingerprint by going to Settings > Touch ID & Passcode. Delete the existing fingerprints and add them again to ensure they... ⇲
Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option during login. Ensure this option is selected to avoid entering your password... ⇲
Fix: Ensure that you are using the correct username and password. If you have forgotten your credentials, use the 'Forgot Password' feature to re... ⇲
Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and cellular... ⇲
Fix: Restart your iPhone after an update to clear any temporary glitches. Hold down the power button and slide to power off, then turn it back on... ⇲
Fix: Check the Pinnacle Bank's official social media pages or website for any announcements regarding server maintenance or outages. This can pro... ⇲
Fix: If you experience issues specifically on Fridays, try using the app during off-peak hours, such as early morning or late evening, when serve... ⇲
Fix: Ensure that you have a stable internet connection. If the app is slow or glitchy, it may not load transaction details properly. Try refreshi... ⇲
Fix: Familiarize yourself with the app's layout by exploring its features. Sometimes, user experience improves with usage as you become accustome... ⇲
Fix: Review your account settings and transaction alerts to stay informed about your balance and avoid overdrafts. Set up low balance alerts to h... ⇲
Fix: Force close the app by double-clicking the Home button (or swiping up from the bottom) and swiping up on the Pinnacle Bank app. Then reopen... ⇲
Fix: Check if the app has been updated to include the check deposit feature. If not, consider using the web version of the banking service to dep... ⇲
Fix: Ensure that your account is eligible for Zelle. Check the app's settings or FAQs for information on how to set up Zelle properly. OR If Z... ⇲
Fix: Explore the app's settings to see if there are options to enable additional features or permissions that may be restricted by default. OR... ⇲
Fix: Check the app's compatibility with your iOS version in the App Store. If your version is not supported, consider updating your iOS to a comp... ⇲