fix problems on S&S [iphone]

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—— Run into issues on S&S ? Get help pending when official support gets back to you!

S&S | Do Yourself a Favor
Info:
company: Scissors & Scotch Franchising, LLC
: https://scissorsscotch.com/home
: scissorsscotch.com
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Login issue

S&S does not save login information

Fix: Make sure that the 'Remember Me' or 'Keep Me Logged In' option is selected when logging in. If this option is not available, it may be a lim... ⇲

S&S has issues with Facebook login

Fix: Ensure that you have the latest version of the Facebook app installed, as compatibility issues can arise with outdated versions. OR Try l... ⇲

S&S does not accept passwords from password managers

Fix: Manually enter your password instead of using the password manager. Some apps may not support autofill features. OR Check the settings of... ⇲

S&S requires re-logging in frequently

Fix: Check your device's settings to ensure that background app refresh is enabled for the app. Go to Settings > General > Background App Refresh... ⇲
 
Crashes issue

S&S crashes often

Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲
 
Freezing issue

S&S freezes during use

Fix: Check for available updates for the app and your iOS. Go to the App Store for the app and Settings > General > Software Update for iOS. OR... ⇲
 
Compatibility issue

S&S redirects to website instead of functioning

Fix: Check your internet connection. A poor connection may cause the app to default to the website. Ensure you have a stable connection. OR Cl... ⇲

S&S does not function as a native app

Fix: Check if the app is installed correctly. Delete and reinstall the app to ensure it is functioning as intended. OR Ensure that your iPhone... ⇲
 
UI issue

S&S does not allow easy appointment modification

Fix: Look for an 'Edit' or 'Modify' button within the appointment details. If it's not clear, try tapping on the appointment itself to see if opt... ⇲

S&S has poor navigation design

Fix: Familiarize yourself with the app layout. Spend some time exploring different sections to understand where features are located. OR Check... ⇲

S&S does not display upcoming appointments

Fix: Ensure you are logged in to the correct account. Sometimes, users may have multiple accounts and may be viewing the wrong one. OR Refresh... ⇲

S&S has a cluttered main menu

Fix: Explore the app settings to see if there are options to customize the main menu or hide certain features you do not use. OR Consider prov... ⇲

S&S has a busy interface

Fix: Take time to explore the app and familiarize yourself with its layout. This can help you navigate more efficiently. OR Look for any setti... ⇲
 
Settings issue

S&S does not remember favorite stylist

Fix: Make sure you are saving your favorite stylist correctly. Look for a 'Save' or 'Favorite' option when viewing the stylist's profile. OR C... ⇲
 
Audio issue

S&S cuts off streaming music

Fix: Check the app's audio settings. Some apps may have settings that control audio playback when the app is in use. OR Try using a different... ⇲
 
Bugs issue

S&S shows incorrect information

Fix: Refresh the app or log out and back in to see if the information updates correctly. OR Check for any updates to the app that may address... ⇲
 
Customization issue

S&S does not allow zooming on stylist pictures

Fix: Try tapping and holding on the picture to see if a zoom option appears, as some apps have hidden features. OR If zooming is not supported... ⇲
 
Slow issue

S&S has slow performance

Fix: Close other apps running in the background to free up system resources. Double-tap the Home button (or swipe up) and swipe up on other apps... ⇲
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 what users are saying
Good experience
81.5%

Bad experience
13.7%

Neutral
4.8%

~ from our NLP analysis of 713 combined software ratings.

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 Private Data S&S collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics