—— Run into issues on Frim? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To manage inappropriate messages, you can use the app's built-in blocking feature. Go to the user's profile who sent the inappropriate messa... ⇲
Fix: Engage with the community guidelines provided in the app. Familiarize yourself with them and encourage others to do the same. This can help... ⇲
Fix: Ensure that you are entering the correct information during the age verification process. Double-check your details and try again. If the is... ⇲
Fix: Check that your phone number is entered correctly in your account settings. If it is correct, try requesting the password recovery SMS again... ⇲
Fix: First, try closing the app completely and reopening it. If that doesn't work, check for any available updates in the App Store and install t... ⇲
Fix: If the app does not have a direct reporting feature, take screenshots of the harassment and document the incidents. This can be useful for y... ⇲
Fix: Utilize the blocking feature to prevent users who send inappropriate content from contacting you. This can help create a safer experience.... ⇲
Fix: Adjust your profile settings to limit who can contact you. This may include setting preferences for age or interests to filter potential mat... ⇲
Fix: Try using the app during peak hours when more users are likely to be online. This can vary by region, so check community forums for suggesti... ⇲
Fix: If the app freezes, try force-closing it by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the... ⇲
Fix: Familiarize yourself with the features available to both paying and non-paying users. This can help you understand what to expect and how to... ⇲
Fix: Explore all available features for non-paying users to ensure you are making the most of what is offered. Sometimes, there are hidden featur... ⇲