fix problems on المدار الجديد [iphone]

—— Run into issues on المدار الجديد? Get help pending when official support gets back to you!

المدار الجديد

Info:

company: Almadar Aljadid

: https://www.almadar.ly/ar/Pages/Home.aspx

: www.almadar.ly

Chat with our AI-based المدار الجديد Support

🛠️ Common المدار الجديد Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Error when trying to top up for another person

Fix: Ensure that you are entering the correct phone number for the person you are trying to top up. Double-check for any typos or incorrect digit... ⇲

Requires password every time

Fix: Check if the 'Remember Me' or 'Stay Logged In' option is enabled during login. If not, enable it to avoid entering your password every time... ⇲

Mandatory text message for login

Fix: If you find the text message requirement cumbersome, check if there is an option in the app settings to enable biometric login (like Face ID... ⇲

Code not sent when requesting new password

Fix: Double-check that the email or phone number you are entering is correct and associated with your account. If it is, try requesting the code... ⇲

Annoying re-login requirement after closing app

Fix: Check if there is a setting in the app that allows you to stay logged in. If available, enable it to avoid frequent logins. OR If the app... ⇲

Updates issue

Old version notification on app launch

Fix: Go to the App Store, search for المدار الجديد, and check if there is an update available. If so, download and install the latest version to... ⇲

Frequent updates required

Fix: Set your app to update automatically by going to Settings > App Store > App Updates and toggling it on. This will ensure you always have the... ⇲

Crashes issue

المدار الجديد crashes upon opening

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if it launch... ⇲

المدار الجديد does not open

Fix: Force close the app and try reopening it. If it still does not open, restart your iPhone and try again. OR If the app continues to fail t... ⇲

Security issue

Face ID feature disabled

Fix: Check the app settings to see if there is an option to enable Face ID. If it is available, toggle it on and follow the prompts to set it up.... ⇲

Freezing issue

المدار الجديد freezes on login screen

Fix: Try force closing the app and reopening it. If it continues to freeze, restart your iPhone to clear any temporary glitches. OR If the iss... ⇲

المدار الجديد hangs on phone number entry

Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage > find المدار الجديد > Offload App. This may resolve any tempor... ⇲

المدار الجديد stuck on user number entry

Fix: Force close the app and reopen it. If it remains stuck, restart your iPhone to clear any temporary issues. OR If the problem persists, un... ⇲

Payments issue

QR code for top-up not working

Fix: Ensure that your camera is functioning properly and that you are holding the QR code steady and in good lighting. Try scanning the code from... ⇲

No data or minutes after top-up

Fix: Check your account balance within the app to confirm if the top-up was successful. If not, try restarting the app to refresh the data. OR... ⇲

Issues with balance transfer

Fix: Ensure that you are following the correct procedure for balance transfer as outlined in the app's help section. Double-check the recipient's... ⇲

Network issue

Weak internet service

Fix: Switch to a different Wi-Fi network or use mobile data if available. You can also try resetting your network settings by going to Settings >... ⇲

Customization issue

No option to add multiple numbers

Fix: Check the app settings to see if there is an option to manage multiple accounts or numbers. If not, consider using a different app that supp... ⇲

Account issue

Inability to access account after update

Fix: Try logging out and then logging back in. If you cannot log in, reset your password using the 'Forgot Password' option. OR If the issue p... ⇲

Support issue

Inconsistent service and support

Fix: Check the app for any FAQs or help sections that may provide guidance on common issues. This can often resolve problems without needing dire... ⇲

Compatibility issue