fix problems on NWEC [iphone]

—— Run into issues on NWEC? Get help pending when official support gets back to you!

NWEC

Info:

company: Northwestern Electric Cooperative, Inc.

: http://www.nwecok.coop/content/mobile-apps

Chat with our AI-based NWEC Support

🛠️ Common NWEC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot sign in

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. If the connection is weak, tr... ⇲

User ID or account number not recognized

Fix: 1. Double-check your credentials: Ensure that you are entering the correct User ID or account number. Look for any typos or extra spaces. 2.... ⇲

Account issue

Password must be less than 8 characters

Fix: 1. Change your password: If the app requires a password shorter than 8 characters, go to the settings or account management section of the a... ⇲

Network issue

Requires website for necessary information

Fix: 1. Bookmark the website: If the app lacks certain features, bookmark the website on your iPhone for easy access. You can do this by opening... ⇲

Slow issue

Overall app performance is poor

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and check if you have enough free space. If not, delete unused apps, pho... ⇲