—— Run into issues on BONBON? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Review the app's subscription model in the settings. If you are not using the app frequently, consider downgrading to a free version if avai... ⇲
Fix: Clear the app's cache to improve performance. Go to your iPhone's Settings > General > iPhone Storage > find BONBON > Offload App. This will... ⇲
Fix: Check if there are any updates available for the app. Go to the App Store, tap on your profile icon, and scroll down to see if BONBON has an... ⇲
Fix: Experiment with the new filters to find alternatives that suit your needs. Sometimes, the new filters can provide different effects that may... ⇲
Fix: Check the app's permissions. Go to Settings > Privacy > Photos and ensure BONBON has access to your photo library. If it is set to 'None', c... ⇲
Fix: Ensure you are logged into the same Apple ID that you used to purchase the subscription. Go to Settings > [your name] > Media & Purchases to... ⇲
Fix: Utilize the app's FAQ or help section for common issues. Many times, you can find solutions to your problems without needing to contact cust... ⇲
Fix: Try accessing the support page from a different browser or device. Sometimes, browser settings or device compatibility can cause issues with... ⇲