fix problems on SweatPals [iphone]

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—— Run into issues on SweatPals? Get help pending when official support gets back to you!

SweatPals - Fitness Community
Info:
company: SweatPals Inc.
: https://svl3z49916w.typeform.com/s/sweatpalshelp
: sweatpals.com
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Uploads issue

Uploading photos is glitchy

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲
 
Customization issue

No option to remove photos

Fix: 1. Check for Updates: Ensure you are using the latest version of the app, as updates may add new features like photo removal. 2. Long Press... ⇲

No location filter for events

Fix: 1. Check App Settings: Go to the app settings and see if there’s an option to enable location services or filters for events. 2. Use Search... ⇲
 
Glitches issue

Old photos randomly show up

Fix: 1. Clear Cache: Go to your iPhone settings, find SweatPals, and clear the cache if the option is available. 2. Restart the App: Close and r... ⇲
 
Gameplay issue

Limited swipes for finding pals

Fix: 1. Check for Updates: Ensure you are using the latest version of the app, as updates may increase the number of swipes. 2. Explore Settings... ⇲
 
Bugs issue

Event attendance often inaccurate

Fix: 1. Refresh Event List: Close and reopen the app to refresh the event list and see if attendance numbers update. 2. Check Event Details: Loo... ⇲

Inconsistent event sizes

Fix: 1. Check Event Details: Look for any notes or updates from the event organizers regarding expected attendance. 2. Refresh Event List: Close... ⇲
 
Slow issue

Pages load slowly

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲
 
Search issue

Difficult to find previous events

Fix: 1. Use Search Function: Utilize the search bar within the app to look for specific past events by name or date. 2. Check Event History: Loo... ⇲
 
Notifications issue

Push notification annoyance

Fix: 1. Adjust Notification Settings: Go to your iPhone settings, find SweatPals, and adjust the notification settings to reduce the frequency or... ⇲
 
Payments issue

Some events require donations

Fix: 1. Review Event Details: Always check the event details for any mention of donations or fees before attending. 2. Budget Accordingly: If yo... ⇲
 
Compatibility issue

Limited functionality in certain areas

Fix: 1. Explore App Settings: Go through the app settings to see if there are options to enable additional features. 2. Check for Updates: Ensur... ⇲
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 what users are saying
Good experience
93.3%

Bad experience
5.0%

Neutral
1.7%

~ from our NLP analysis of 417 combined software ratings.

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 Private Data SweatPals collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics