fix problems on Palm Beach Post [iphone]

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—— Run into issues on Palm Beach Post? Get help pending when official support gets back to you!

Palm Beach Post: Local News
Info:
company: Gannett
: https://help.palmbeachpost.com
: www.palmbeachpost.com
Chat with our AI-based Palm Beach Post Support
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UI issue

Not user-friendly

Fix: Familiarize yourself with the app's layout by exploring the different sections. Look for a help or tutorial section within the app that may... ⇲

Sensitive touch navigation

Fix: Adjust the touch sensitivity settings on your iPhone. Go to Settings > Accessibility > Touch and adjust the 'Touch Accommodations' settings... ⇲

Difficult article navigation

Fix: Use the search function within the app to find specific articles or topics quickly. Familiarize yourself with the app's layout to locate sec... ⇲

No access to comics in landscape mode

Fix: If the app does not support landscape mode for comics, try viewing them in portrait mode instead, as this may provide a better experience.... ⇲
 
Downloads issue

Download issues

Fix: Ensure you have a stable internet connection. If downloads are failing, try switching from Wi-Fi to cellular data or vice versa to see if th... ⇲
 
Account issue

Password problems

Fix: If you're having trouble logging in, ensure that you are entering the correct username and password. Use the 'Forgot Password' feature to re... ⇲
 
Ads issue

Content obscured by ads

Fix: Try rotating your device to landscape mode if the app supports it, as this may help in displaying content without obstruction from ads. OR... ⇲

Annoying pop-ups while reading

Fix: Look for an option in the app settings to disable pop-up notifications or ads while reading. This may help reduce interruptions. OR Consi... ⇲
 
Camera issue

Blurry pictures

Fix: Check your internet connection; a slow connection can cause images to load poorly. Try switching to a faster Wi-Fi network if available. O... ⇲
 
Freezing issue

Frequent app freezing

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer models) and s... ⇲
 
Syncing issue

Does not remember last read page

Fix: Check if there is a setting in the app that allows you to enable 'remember last read page' or similar functionality. If not, consider manual... ⇲
 
Features issue

Missing content features

Fix: Explore the app settings to see if there are options to enable or customize content features. Sometimes features can be hidden in settings.... ⇲
 
Slow issue

Poor response times

Fix: Ensure your device is updated to the latest iOS version, as updates can improve app performance. Go to Settings > General > Software Update... ⇲
 
Updates issue

Lack of communication about app changes

Fix: Regularly check the app's update notes in the App Store for information on changes and new features. This can help you stay informed about u... ⇲
 
Payments issue

High cost of print delivery

Fix: Consider switching to a digital subscription if available, as this may offer a more cost-effective option compared to print delivery. OR... ⇲
 
Content issue

Limited access to national opinion columnists

Fix: Explore other news apps or websites that may offer broader access to national opinion columnists. Many news outlets have their own apps that... ⇲
 
Access issue

No public library online access

Fix: Check if your local library offers digital access to newspapers through services like OverDrive or Libby. Many libraries provide free access... ⇲
 
Compatibility issue

Forced to use a subpar website

Fix: If the app is not meeting your needs, consider using the mobile version of the Palm Beach Post website directly in your browser, which may o... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
76.9%

Bad experience
18.6%

Neutral
4.4%

~ from our NLP analysis of 720 combined software ratings.

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 Private Data Palm Beach Post collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Subscriptions: $24.99 Monthly rate
  2. Subscriptions: $69.99 Annual rate
  3. Monthly Digital Subscription: $24.99 Enjoy the latest news with a subscription!
  4. Annual Digital Subscription: $19.99 Enjoy the latest news with a subscription!