fix problems on Slopes [iphone]

​

—— Run into issues on Slopes? Get help pending when official support gets back to you!

Slopes: Ski & Snowboard
Info:
company: Breakpoint Studio LLC
: https://help.getslopes.com
: getslopes.com
Chat with our AI-based Slopes Support
   Hello! How can I assist you?  

characters left:
 
Installation issue

Older versions not easily accessible after reinstall

Fix: Before uninstalling the app, check if you can export your data or settings. Look for an export option in the app settings to save your data... ⇲
 
Battery issue

Apple Watch integration can lead to data loss if battery dies

Fix: Before starting your activity, ensure that your Apple Watch is fully charged. Check the battery percentage in the Control Center on your wat... ⇲

Battery drain on Apple Watch during use

Fix: Reduce the brightness of your Apple Watch screen. Go to Settings > Display & Brightness and lower the brightness to save battery life. OR... ⇲
 
Compatibility issue

Siri integration may not work on some devices

Fix: Check your Siri settings. Go to Settings > Siri & Search and ensure that 'Listen for 'Hey Siri'' and 'Press Side Button for Siri' are enable... ⇲
 
User Error issue

Missed runs due to user error

Fix: Familiarize yourself with the app's interface and features before hitting the slopes. Spend some time in a controlled environment to practic... ⇲
 
Syncing issue

Friends' stats may not transfer correctly

Fix: Ensure that all friends are using the same version of the app. Incompatibility between versions can lead to data transfer issues. OR Manu... ⇲

Strava sync issues after editing data

Fix: After editing your data, ensure you save the changes before attempting to sync with Strava. Double-check that the sync settings are correctl... ⇲
 
Payments issue

Limited functionality without premium subscription

Fix: Explore the free features thoroughly. Many apps offer a range of functionalities even without a premium subscription that can still enhance... ⇲

Frequent price increases for subscription

Fix: Consider purchasing a longer subscription term if available. This can sometimes lock in a lower rate for a longer period. OR Keep an eye... ⇲
 
Bugs issue

GPS data may not record in cold conditions

Fix: Keep your iPhone warm. Store it in an inner pocket close to your body to prevent it from getting too cold, which can affect GPS performance.... ⇲

Slopes may not auto-stop when leaving resort

Fix: Manually set a timer or reminder to stop tracking after your runs. This can help you remember to end the session when you're done. OR Che... ⇲

Occasional missed runs or sections of the day

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the app is set to 'Always'... ⇲

Slopes may not recognize unofficial runs for tracking

Fix: Manually log unofficial runs in the app. Look for an option to add a workout manually and input the details of your run. OR Use a differe... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.6%

Neutral
1.4%

Bad experience
1.0%

~ from our NLP analysis of 68,096 combined software ratings.

 Switch to these Alternatives:
Ikon Pass
My Epic: Skiing & Snowboarding
EXA Ski Tracker
Skiline
My Dolomiti Winter
Paradiski YUGE
Palisades Tahoe
Steamboat Resort
Ski Arlberg
Winter Park

 Private Data Slopes collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Slopes Premium Unlimited: $29.99 Run stats, 3D replays, fitness and more.
  2. Slopes Single Pass: $3.99 All Premium features unlocked for a ski day.
  3. Slopes Premium Family Plan: $49.99 Slopes Premium for a household of 5.
  4. Slopes Premium Week Plan: $9.99 Slopes Premium for the shorter ski trips.
  5. 7 Pass Bundle: $11.99 Unlock Premium for 7 days of your choosing.