fix problems on Honeydue [iphone]

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—— Run into issues on Honeydue? Get help pending when official support gets back to you!

Honeydue: Couples Finance
Info:
company: WalletIQ, Inc.
: https://www.honeydue.com
: www.honeydue.com
Chat with our AI-based Honeydue Support
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Updates issue

pending transactions remain indefinitely

Fix: Try logging out of the app and then logging back in. This can sometimes reset the transaction status and allow pending transactions to updat... ⇲
 
Customization issue

inability to edit budget categories

Fix: Check if you are in the correct section of the app. Navigate to the budget settings and look for an edit option. If it’s not available, it m... ⇲

no rollover budgeting feature

Fix: Use a manual method to track rollover amounts by keeping a separate note or spreadsheet to track what you want to carry over each month. O... ⇲

cannot set savings goals

Fix: Use a separate app or tool to track your savings goals while continuing to use Honeydue for budgeting and transactions. OR Create a manua... ⇲

inability to edit certain transactions

Fix: Check if the transaction is locked or if there are restrictions on editing. If so, you may need to delete and re-enter the transaction inste... ⇲
 
Support issue

lack of user support

Fix: Utilize online resources such as forums or community groups where other users may share solutions to common problems. Websites like Reddit o... ⇲
 
Slow issue

slow balance updates

Fix: Ensure that your bank account is properly linked and that there are no connectivity issues. You can try disconnecting and reconnecting your... ⇲
 
Bugs issue

inaccurate transaction categorization

Fix: Manually categorize transactions by tapping on the transaction and selecting the correct category. This can help improve the accuracy of fut... ⇲

transactions appear out of order

Fix: Check the sorting options within the transaction list. Ensure that it is set to sort by date or the desired criteria. OR If sorting optio... ⇲

settle up balance feature not functioning

Fix: Try logging out and back into the app to refresh the feature. This can sometimes resolve temporary glitches. OR If the feature remains un... ⇲

manual entry required for some transactions

Fix: Make it a habit to regularly check for transactions that require manual entry and set aside time to input them to keep your records up to da... ⇲
 
UI issue

navigation can be clunky

Fix: Familiarize yourself with the app's layout by exploring each section. Sometimes, taking time to learn the navigation can make it feel less c... ⇲
 
Compatibility issue

limited bank partnerships

Fix: Check if your bank is supported by Honeydue. If not, consider using a different bank that is compatible with the app for better integration.... ⇲
 
Storage issue

limited transaction history retention

Fix: Regularly export your transaction history to a spreadsheet or document for your records. This can help you keep track of your finances over... ⇲
 
Network issue

issues with connecting bank accounts

Fix: Double-check your bank login credentials to ensure they are correct. If you have recently changed your password, update it in the app. OR... ⇲

Honeydue disconnects from accounts frequently

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the issue persis... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.7%

Bad experience
8.2%

Neutral
5.1%

~ from our NLP analysis of 9,097 combined software ratings.

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 Private Data Honeydue collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Monthly Tip $0.99: $0.99 Monthly Tip $0.99
  2. Monthly Tip $1.99: $1.99 Monthly Tip $1.99
  3. Monthly Tip $4.99: $4.99 Monthly Tip $4.99
  4. Monthly Tip $2.99: $2.99 Monthly Tip $2.99
  5. Monthly Tip $3.99: $3.99 Monthly Tip $3.99
  6. Monthly Tip $5.99: $5.99 Monthly Tip $5.99
  7. Monthly Tip $9.99: $9.99 Monthly Tip $9.99
  8. Monthly Tip $7.99: $7.99 Monthly Tip $7.99
  9. Monthly Tip $6.99: $6.99 Monthly Tip $6.99
  10. Monthly Tip $8.99: $8.99 Monthly Tip $8.99