fix problems on Ski Tracks [iphone]

—— Run into issues on Ski Tracks? Get help pending when official support gets back to you!

Ski Tracks

Info:

company: Core Coders Ltd

: https://corecoders.zendesk.com/hc/en-gb/sections/201617831-iOS

: www.corecoders.com

Chat with our AI-based Ski Tracks Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Apple Watch functionality is buggy

Fix: Ensure that both your iPhone and Apple Watch are updated to the latest software version. Go to Settings > General > Software Update on both... »»

Data loss during sync between devices

Fix: Check your internet connection on both devices. A weak or unstable connection can cause sync issues. Ensure you are connected to a reliable... »»

Bugs issue

Inaccurate vertical and distance tracking

Fix: Calibrate your iPhone's motion sensors. Go to Settings > Privacy > Location Services > System Services and ensure that Motion Calibration &... »»

Ascent and descent metrics are combined incorrectly

Fix: Check the settings in the app to see if there is an option to separate ascent and descent metrics. If not, try resetting the app settings to... »»

App fails to resume tracking after breaks

Fix: Ensure that the app is set to run in the background. Go to Settings > Ski Tracks and check if Background App Refresh is enabled. This allows... »»

Inconsistent GPS accuracy

Fix: Ensure that Location Services are enabled for the Ski Tracks app. Go to Settings > Privacy > Location Services and make sure Ski Tracks is s... »»

UI issue

Cannot delete individual runs

Fix: To delete a run, go to the history section of the app, find the run you want to delete, and swipe left on it. This should reveal a delete op... »»

Customization issue

No auto-pause feature

Fix: Check the app settings to see if there is an option to enable auto-pause. If not, consider using a timer or a separate app that has this fea... »»

Lack of ability to edit recorded tracks

Fix: Check if there is an option in the app to edit tracks. If not, consider exporting your data to another app that allows for editing of record... »»

No option to merge runs from multiple days

Fix: Look for a feature in the app that allows you to export your runs to a third-party app that supports merging. This can be a temporary soluti... »»

Updates issue

Recent updates have introduced new bugs

Fix: Check for any available updates for the Ski Tracks app. Developers often release patches to fix bugs. Go to the App Store, tap on your profi... »»

Battery issue

Battery drain issues reported

Fix: Reduce the screen brightness of your iPhone while using the app. Go to Settings > Display & Brightness and lower the brightness level. You c... »»

Features issue

No topo lines available on maps

Fix: Check the app settings to see if there is an option to enable topo lines. If not, consider using a different mapping app that provides this... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

79.2%

Bad experience

14.3%

Neutral

6.5%

~ from our NLP analysis of 706 combined software ratings.

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Private Data Ski Tracks collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data