fix problems on TruStar FCU [iphone]

—— Run into issues on TruStar FCU? Get help pending when official support gets back to you!

TruStar FCU

Info:

company: TruStar Federal Credit Union

: https://www.trustarfcu.com/

Chat with our AI-based TruStar FCU Support

🛠️ Common TruStar FCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot see pending true pay items

Fix: Check if the app is updated to the latest version. Go to the App Store, search for TruStar FCU, and see if an update is available. If so, up... ⇲

Lost ability to sort pending payments by date

Fix: Look for any sorting options within the payments section of the app. Sometimes, sorting features are hidden in a dropdown menu or settings i... ⇲

Payments issue

Cannot adjust single instance of recurring payment

Fix: Navigate to the recurring payments section in the app. Select the specific recurring payment you want to adjust, and look for an option to e... ⇲

Loading issue

Copies of checks won't load

Fix: Ensure you have a stable internet connection. If your connection is weak, the app may struggle to load images. Try switching to Wi-Fi or mov... ⇲

UI issue

New layout is hard to read

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the text size or enabling bold text to im... ⇲

Customization issue

Nickname requirement is frustrating

Fix: If the nickname requirement is mandatory, try using a simple placeholder name that you can remember easily. This can help you bypass the fru... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Bad experience

2.7%

Neutral

1.1%

~ from our NLP analysis of 1,283 combined software ratings.

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Private Data TruStar FCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location