—— Run into issues on Track My Steps? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the app has the necessary permissions to access motion and fitness data. Go to Settings > Privacy > Motion & Fitness and make su... ⇲
Fix: Look for any promotional offers or trial periods that may allow you to access calorie tracking features for free temporarily. Sometimes, app... ⇲
Fix: Check the app settings for an option to limit review prompts. Some apps allow users to adjust how often they receive requests for feedback.... ⇲
Fix: Ensure that both devices are connected to the same Apple ID and that the app is updated on both devices. Go to the App Store and check for u... ⇲
Fix: This behavior is often by design, as many fitness apps reset daily statistics at midnight. If you want to track steps over a longer period,... ⇲
Fix: Ensure that the app is using the correct settings for your height, weight, and walking speed, as these factors can affect distance and calor... ⇲
Fix: Check if the app has a feature for starting and stopping trips manually. If it does, use this feature to track specific trips by starting th... ⇲
Fix: Explore the app's settings to see if there are any hidden features or settings that can be enabled for more detailed tracking. Sometimes, ad... ⇲
Fix: Ensure that the app is updated on both your iPhone and Apple Watch. Go to the App Store on both devices and check for updates. Restart both... ⇲
Fix: Check the app settings to see if there is an option to lock or secure your goal settings. Some apps may have a feature that allows you to se... ⇲