fix problems on Columbus Dispatch [iphone]

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—— Run into issues on Columbus Dispatch? Get help pending when official support gets back to you!

Columbus Dispatch: Local News
Info:
company: Gannett
: https://help.dispatch.com
: www.dispatch.com
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UI issue

Clunky interface

Fix: Try clearing the app's cache to improve performance. Go to your iPhone settings, find the Columbus Dispatch app, and select 'Clear Cache' if... ⇲

Inability to view full articles

Fix: Check if there is a 'Read More' button or a similar option at the end of the preview. Sometimes, articles are truncated, and tapping this bu... ⇲

Columbus Dispatch resets to top stories

Fix: Try to navigate to the section you were reading before the reset and see if the app remembers your last position. If not, consider taking no... ⇲

Overly responsive pages

Fix: Adjust your touch sensitivity settings on your iPhone. Go to Settings > Touch and experiment with the sensitivity settings to see if it impr... ⇲

Confusing layout changes

Fix: Take time to explore the new layout and familiarize yourself with the changes. Sometimes, a brief adjustment period can help you adapt. OR... ⇲
 
Customization issue

Font size cannot be adjusted

Fix: Check your iPhone's accessibility settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font siz... ⇲

Inability to annotate articles

Fix: Use a note-taking app alongside Columbus Dispatch to jot down thoughts or highlights from articles as you read them. OR If the app allows... ⇲
 
Login issue

Frequent sign-in requirements

Fix: Ensure that you are selecting the 'Remember Me' option when signing in. This can help retain your login information for future sessions. O... ⇲
 
Ads issue

Pop-up ads obstructing content

Fix: Look for an option within the app to disable ads or switch to a premium version if available. This can often remove intrusive ads. OR Try... ⇲

Misleading ad placements

Fix: Be cautious when clicking on ads and try to identify the content you are interested in before engaging with ads. This can help avoid confusi... ⇲
 
Delivery issue

Inconsistent delivery of physical paper

Fix: Keep a record of your delivery schedule and report any inconsistencies directly to the delivery service through the app or website, if avail... ⇲
 
Privacy issue

Poor cookie retention

Fix: Clear the app's cache and cookies through your iPhone settings to refresh the app's memory. This can sometimes resolve issues with retaining... ⇲
 
Access issue

Limited access to past issues

Fix: Explore the app's archive or past issues section, if available. This may allow you to access older content that is not immediately visible.... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Columbus Dispatch, and check for updates. OR Resta... ⇲
 
Support issue

Lack of help resources

Fix: Explore the app's settings or help section thoroughly, as there may be hidden resources or guides that can assist you. OR Search online f... ⇲

Inadequate Q&A section

Fix: Utilize external resources such as forums or community groups to find answers to your questions that may not be covered in the app's Q&A sec... ⇲
 
Settings issue

Inability to suspend/resume delivery easily

Fix: Check the app for a subscription management section where you can manage your delivery preferences. This may allow you to suspend or resume... ⇲
 
Screen issue

Limited screen flexibility

Fix: Try rotating your iPhone to landscape mode to see if that provides a better viewing experience for articles. OR Check the app settings fo... ⇲
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 what users are saying
Good experience
80.3%

Bad experience
14.0%

Neutral
5.7%

~ from our NLP analysis of 1,515 combined software ratings.

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 Private Data Columbus Dispatch collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Subscription: $24.99 Monthly rate
  2. Subscription: $69.99 Annual rate
  3. Monthly Digital Subscription: $24.99 Enjoy the latest news with a subscription!
  4. Annual Digital Subscription: $19.99 Enjoy the latest news with a subscription!