fix problems on Klinio [iphone]

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—— Run into issues on Klinio? Get help pending when official support gets back to you!

Klinio: Health & Weight Loss
Info:
company: DIABETES SOLUTIONS UAB
: https://help.klinio.com/hc/en-us
: klinio.com
Chat with our AI-based Klinio Support
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Settings issue

Difficult food logging

Fix: Familiarize yourself with the app's food logging interface by reviewing any available tutorials or help sections within the app. Practice lo... ⇲
 
Bugs issue

Double entry for exercise logging

Fix: Check if there are any settings in the app that allow you to sync exercise data from other fitness apps or devices to avoid double entry.... ⇲
 
UI issue

Inability to enlarge page on iPad

Fix: Try adjusting the display settings on your iPad. Go to Settings > Display & Brightness and check if changing the text size or display settin... ⇲

Complicated user interface

Fix: Spend some time exploring the app's features and layout. Familiarize yourself with the navigation to make it easier to use. OR Look for u... ⇲
 
Support issue

Poor customer support

Fix: Utilize the app's FAQ or help section to find answers to common questions. This can often provide immediate solutions without needing to con... ⇲
 
Account issue

Account cancellation without consent

Fix: Regularly check your account settings to ensure your subscription preferences are set correctly. Document any changes you make for future re... ⇲
 
Customization issue

Lack of recipe variety

Fix: Search for alternative recipe sources online that fit your dietary needs and manually input them into the app. OR Consider joining online... ⇲

Fixed meal entry sizes

Fix: If the app allows, try to adjust serving sizes manually when logging meals to better fit your dietary needs. OR Use a food scale to measu... ⇲

Hard to modify entries

Fix: Take time to explore the app's editing features. Look for tutorials or guides that explain how to modify entries effectively. OR If modif... ⇲

Inaccurate meal customization

Fix: Double-check the nutritional information of the meals you log against reliable sources to ensure accuracy. OR If you notice inaccuracies,... ⇲

Unhealthy recipe ingredients

Fix: Review the ingredients of each recipe and substitute any unhealthy items with healthier alternatives that fit your dietary goals. OR Crea... ⇲
 
Glitches issue

Glitchy performance

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Klinio, and check for updates. OR Clear the app's... ⇲
 
Payments issue

Unclear pricing and subscription terms

Fix: Review the app's terms of service and pricing information in the settings or help section to clarify any uncertainties. OR Keep a persona... ⇲

No refund for early cancellation

Fix: Review the cancellation policy in the app to understand your rights and obligations. Keep a record of your cancellation request for future r... ⇲
 
Ads issue

Upselling immediately after sign up

Fix: Ignore upsell prompts and focus on using the features you initially signed up for. Familiarize yourself with the app before considering addi... ⇲
 
Notifications issue

No notification for subscription renewal

Fix: Set personal reminders on your phone or calendar a few days before the renewal date to keep track of your subscription. OR Regularly chec... ⇲
 
Registration issue

Difficulties in account creation

Fix: Ensure that you are using a valid email address and that your internet connection is stable during the account creation process. OR Try c... ⇲
 
Search issue

Limited search functionality for food entries

Fix: Use specific keywords when searching for food entries to improve search results. Try different variations of the food name. OR Keep a per... ⇲
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 what users are saying
Good experience
78.0%

Bad experience
19.7%

Neutral
2.2%

~ from our NLP analysis of 623 combined software ratings.

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Glucose Blood Sugar Tracker

 Private Data Klinio collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 3 months plan: $32.99 billed every 3 months.
  2. 12 months plan: $65.99 billed every 12 months
  3. 6 months plan: $45.99 billed every 6 months.
  4. 6 months plan: $66.00 billed every 6 months
  5. 3 months plan: $46.00 billed every 3 months
  6. 1 month plan: $33.00 billed every month
  7. Workouts (6 months): $23.99 billed every 6 months.
  8. Workouts (3 months): $11.99 billed every 3 months.
  9. Workouts (12 months): $47.99 billed every 12 months.