fix problems on Nitrado [iphone]

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—— Run into issues on Nitrado? Get help pending when official support gets back to you!

Nitrado
Info:
company: Nitrado
: https://support.nitrado.net/
: server.nitrado.net
Chat with our AI-based Nitrado Support
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Login issue
frequent logouts

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to logins....

app requires multiple logins

Fix: Ensure that you are selecting the 'Remember Me' option during login to reduce the need for multiple...

 
Network issue
app fails to load server

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data t...

limited access to multiple servers

Fix: Check if your subscription plan allows access to multiple servers. If not, consider upgrading your p...

 
Payments issue
painful subscription cancellation process

Fix: Navigate to your account settings within the app, and look for subscription management options. Foll...

payment processing issues

Fix: Verify that your payment information is up to date in the app settings. Ensure that your payment met...

auto-renewal issues

Fix: Check your subscription settings in the app or your Apple ID settings to ensure auto-renewal is enab...

 
Crashes issue
server crashes frequently

Fix: Monitor server performance and usage. If you notice high traffic, consider upgrading your server pla...

app crashes when accessing help

Fix: Try accessing help through the web version of Nitrado instead of the app, as it may be more stable....

 
Bugs issue
app does not function as intended

Fix: Uninstall and reinstall the app to reset any corrupted files that may be causing issues. OR Check...

 
Support issue
slow customer support response

Fix: Utilize the app's FAQ section or help resources for immediate answers to common questions. OR Con...

inaccessible help forums

Fix: Try accessing help forums through a web browser instead of the app, as they may be more accessible t...

 
Compatibility issue
app features missing compared to web version

Fix: Familiarize yourself with the features available in the app and adjust your usage accordingly. Use t...

 
Freezing issue
app freezes or buffers

Fix: Close other apps running in the background to free up resources on your device. OR Restart your d...

 
Settings issue
server settings cannot be modified

Fix: Check if you have the necessary permissions to modify server settings. If not, contact the account o...

 
UI issue
app layout is confusing

Fix: Take time to explore each section of the app to become familiar with its layout. Create a mental map...

 
Backup issue
server data loss due to non-renewal

Fix: Regularly back up your server data to prevent loss. Use the app's backup feature if available. OR...

 
Performance issue
poor overall app performance

Fix: Ensure your device has enough storage space available, as low storage can affect app performance. De...

  Have a specific unlisted Problem? resolve your issue below:
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 what users are saying
Bad experience
75.9%

Good experience
20.4%

Neutral
3.6%

~ from our NLP analysis of 137 combined software ratings.

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 Private Data Nitrado collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics