fix problems on Xtra [iphone]

—— Run into issues on Xtra? Get help pending when official support gets back to you!

Xtra

Info:

company: Colruyt Group Services

: https://www.mijnxtra.be/vragen/

: mijnxtra.be

Chat with our AI-based Xtra Support

🛠️ Common Xtra Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Will not load on iPhone

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your iPhone, wait f... ⇲

Stuck at the startup screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view yo... ⇲

Loading issue

Xtra doesn’t move past startup screen

Fix: 1. Reboot your iPhone: Sometimes, a simple reboot can resolve issues with apps that are stuck. Hold down the power button and the volume dow... ⇲

Downloads issue

Requires multiple redownloads to work

Fix: 1. Ensure stable internet connection: Check your Wi-Fi or cellular data connection. A weak or unstable connection can cause issues during do... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

66.7%

Bad experience

33.3%

Neutral

0.0%

~ from our NLP analysis of 12 combined software ratings.

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Private Data Xtra collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics