fix problems on My Community [iphone]

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My Community Mobile
Info:
company: Community Bank of Parkersburg
: https://www.communitybankpkbg.com/
: www.communitybankpkbg.com
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UI issue

Complicated interface

Fix: Take some time to explore the app's settings and customization options. Adjust the layout or themes if available to make it more user-friend... ⇲

Minimalistic design

Fix: If the minimalistic design is causing confusion, try to focus on the core features you need most. Create a list of these features to help yo... ⇲

Complicated check statement printing

Fix: Look for a 'Print' or 'Export' option in the app's settings or account section. This may allow you to print statements more easily. OR If... ⇲

Not user friendly

Fix: Spend some time learning the app's features through trial and error. Familiarize yourself with the layout and functions to improve your expe... ⇲

No sign out option on dashboard

Fix: Try navigating to the settings or account section of the app, as the sign-out option is often located there instead of the main dashboard.... ⇲
 
Account issue

All accounts lumped together

Fix: If the app allows, create separate profiles or categories for each account. This can help you manage them more effectively and reduce confus... ⇲

Shuffling between accounts

Fix: If the app allows, set up shortcuts or favorites for your most-used accounts to minimize the need to shuffle between them. OR Consider cr... ⇲
 
Updates issue

Delayed transaction updates

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check your App Store for any avail... ⇲

My Community kicks users out after updates

Fix: After an update, clear the app's cache by going to your iPhone's settings, selecting the app, and choosing 'Clear Cache' if available. This... ⇲

Update prompt loops

Fix: If you are stuck in an update loop, try restarting your device. This can sometimes resolve issues with app updates not completing properly.... ⇲
 
Login issue

Inaccurate password recovery prompts

Fix: Double-check the email or phone number you are using for recovery. Ensure there are no typos and that you have access to the recovery method... ⇲
 
Bugs issue

My Community is buggy

Fix: Regularly check for app updates in the App Store, as developers often release patches for bugs. Keeping the app updated can significantly im... ⇲
 
Search issue

Difficult to find directions

Fix: Use the app's search function to look for specific locations or features. If the app has a map feature, familiarize yourself with its layout... ⇲
 
Customization issue

No option to add notes for transfers

Fix: Use a separate note-taking app to jot down notes related to your transfers. This can help you keep track of important details that you can't... ⇲

No memo option for transfers

Fix: Use a separate note-taking app to keep track of transfer details. This can help you maintain a record of important information related to ea... ⇲
 
Security issue

Frequent security code prompts

Fix: Check your app settings to see if you can adjust the frequency of security prompts. Some apps allow you to set preferences for security chec... ⇲
 
Support issue

Difficulty submitting reviews

Fix: If the app has a feedback or review section, ensure you are following the prompts correctly. Sometimes, there may be specific fields that ne... ⇲
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 what users are saying
Good experience
95.4%

Neutral
2.4%

Bad experience
2.2%

~ from our NLP analysis of 592 combined software ratings.

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 Private Data My Community collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location