fix problems on Gymondo [iphone]

—— Run into issues on Gymondo? Get help pending when official support gets back to you!

Gymondo: Fitness & Yoga

Info:

company: Gymondo

: https://gymondo.zendesk.com/hc/en-150

: www.gymondo.com

Chat with our AI-based Gymondo Support

🛠️ Common Gymondo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Skeevy customer service

Fix: If you encounter issues with customer service, try to document your interactions. Keep a record of dates, times, and the content of your com... ⇲

Auto-renewal without notice

Fix: To manage auto-renewal, go to your iPhone's Settings, tap on your Apple ID at the top, select 'Subscriptions', and find Gymondo. Here, you c... ⇲

Settings issue

Time zone issues affecting workout schedule

Fix: Check your device's time zone settings by going to Settings > General > Date & Time. Ensure that 'Set Automatically' is enabled to match you... ⇲

Audio issue

In-app music sometimes fails to play

Fix: First, check your device's volume settings and ensure that the app is not muted. Also, verify that your Bluetooth devices (if any) are conne... ⇲

Login issues with Google credentials

Fix: Ensure that you are using the correct Google account associated with your Gymondo subscription. If you have multiple Google accounts, try lo... ⇲

Language issues upon login

Fix: Check your device's language settings by going to Settings > General > Language & Region. Ensure that your preferred language is set correct... ⇲

Crashes issue

Gymondo crashes or signs out unexpectedly

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for Gymondo, and check for updates. If an update is availab... ⇲

Payments issue

Limited free content

Fix: Explore the app thoroughly to ensure you are not missing any free content. Sometimes, free trials or promotional content may be available th... ⇲

High upfront subscription cost

Fix: Look for promotional offers or discounts that may be available for new users. Sometimes, apps offer reduced rates for the first month or yea... ⇲

No communication after unauthorized charges

Fix: Document the unauthorized charge by taking screenshots and noting the date and amount. This information can be useful for your records and a... ⇲

Customization issue

Lack of personalized nutrition plans

Fix: While the app may not offer personalized plans, you can create your own nutrition plan using free online resources or apps that specialize i... ⇲

Support issue

Automated responses from customer service

Fix: If you receive automated responses, try to ask specific questions that require detailed answers. This may prompt a more personalized respons... ⇲

Account issue

Difficulty canceling subscription

Fix: To cancel your subscription, go to Settings > [your name] > Subscriptions on your iPhone, find Gymondo, and select 'Cancel Subscription'. Fo... ⇲

Gameplay issue

Limited workout variety for free users

Fix: Explore the app for any hidden features or categories that may offer additional free workouts. Sometimes, new content is added that may not... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.0%

Bad experience

5.2%

Neutral

1.8%

~ from our NLP analysis of 887 combined software ratings.

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Private Data Gymondo collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

1-Month Premium Plan: $9.99 Make Yourself a Top Priority
3-Month Premium Plan: $38.99 Make Yourself a Top Priority
12-Month Premium Plan: $83.99 Make Yourself a Top Priority
12-Month Premium Plan: $83.99 Make Yourself a Top Priority
3-Month Premium Plan: $38.99 Make Yourself a Top Priority
12-Month Premium Plan: $59.99 Make Yourself a Top Priority
6-Month Premium Plan: $59.99 Make Yourself a Top Priority
12 Months: $59.99 12 Months Sub
6-Month Premium Plan: $59.99 Make Yourself a Top Priority
Gymondo Premium: $36.99 To be added later