fix problems on Kwikset [iphone]

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Kwikset
Info:
company: Spectrum Brands, Inc
: https://www.kwikset.com/support/customer-service
: www.kwikset.com
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Slow issue

Slow app loading times

Fix: 1. Clear the app cache. Go to Settings > General > iPhone Storage, find the Kwikset app, and select 'Offload App'. This will free up storage... ⇲
 
Network issue

Inability to unlock remotely

Fix: 1. Ensure that your lock is connected to Wi-Fi. If it’s a smart lock, it may require a separate hub or bridge to enable remote access. Check... ⇲

High data usage

Fix: 1. Limit the app's background data usage. Go to Settings > Cellular, scroll down to the Kwikset app, and toggle off 'Allow Cellular Data'. 2... ⇲
 
Settings issue

Lack of auto-lock scheduling

Fix: 1. Check the app settings for any scheduling options. Go to the app, navigate to settings, and look for 'Auto-Lock' or 'Lock Schedule'. If a... ⇲
 
Battery issue

Excessive battery drain

Fix: 1. Check the battery type and ensure you are using high-quality batteries as recommended by the manufacturer. 2. Reduce the frequency of Blu... ⇲
 
UI issue

Poor user interface navigation

Fix: 1. Familiarize yourself with the app layout. Spend some time exploring each section to understand where features are located. 2. Check for a... ⇲

Confusing user experience for guests

Fix: 1. Provide clear instructions to guests on how to use the lock, including how to enter codes or use the app. 2. Consider creating a simple g... ⇲
 
Notifications issue

Inconsistent notifications

Fix: 1. Check your notification settings for the Kwikset app. Go to Settings > Notifications > Kwikset and ensure that notifications are enabled.... ⇲
 
Features issue

Limited remote access features

Fix: 1. Review the app settings to see if there are any options to enable additional remote access features. 2. Consider integrating the lock wit... ⇲

Inability to manage multiple locks effectively

Fix: 1. Ensure that you are logged into the same account for all locks. Check the app settings to see if there is an option to manage multiple lo... ⇲
 
Updates issue

Difficult firmware updates

Fix: 1. Ensure your phone is connected to a stable Wi-Fi network before attempting a firmware update. 2. Follow the instructions in the app caref... ⇲
 
Instructions issue

Unclear pairing instructions

Fix: 1. Refer to the user manual for detailed pairing instructions. If you don’t have a physical copy, check the Kwikset website for a digital ve... ⇲
 
Compatibility issue

No support for SmartThings or HomeKit

Fix: 1. Check if your specific model of the Kwikset lock is compatible with SmartThings or HomeKit. If not, consider upgrading to a model that su... ⇲
 
Privacy issue

Excessive personal information collection

Fix: 1. Review the app's privacy settings and adjust them to limit data collection. Go to Settings > Privacy and adjust permissions for the Kwiks... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Clear the app cache by offloading... ⇲
 
Support issue

Poor customer support response

Fix: 1. Utilize the app's help section or FAQ for common issues instead of waiting for customer support. 2. Check online forums or community grou... ⇲
 
Bugs issue

Inaccurate lock status reporting

Fix: 1. Ensure that the lock is properly calibrated. Refer to the user manual for instructions on how to calibrate the lock. 2. Restart the lock... ⇲
 
Hardware issue

Unresponsive touchpad on lock

Fix: 1. Check the batteries in the lock. Low battery power can cause the touchpad to become unresponsive. Replace the batteries if necessary. 2.... ⇲
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 what users are saying
Bad experience
68.2%

Good experience
23.9%

Neutral
7.9%

~ from our NLP analysis of 708 combined software ratings.

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 Private Data Kwikset collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location