fix problems on Pinkfong Shapes & Colors [iphone]

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—— Run into issues on Pinkfong Shapes & Colors? Get help pending when official support gets back to you!

Pinkfong Shapes & Colors
Info:
company: The Pinkfong Company, Inc.
: https://thepinkfongcompany.com
: pinkfong.com
Chat with our AI-based Pinkfong Shapes & Colors Support
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Payments issue

Misleading information about in-app purchases

Fix: 1. Review the app's description in the App Store for detailed information about in-app purchases. 2. Check the app's settings or help secti... ⇲

No restore button for purchases

Fix: 1. Check the app settings for a 'Restore Purchases' option. This is often found in the settings or account section of the app. 2. If there... ⇲

Subscription charges after cancellation

Fix: 1. Verify that you have properly canceled the subscription. Go to Settings > [your name] > Subscriptions and check if the subscription is ma... ⇲

Paid subscription not working on desired device

Fix: 1. Ensure that you are logged into the same Apple ID on the desired device that you used to purchase the subscription. 2. Check the app set... ⇲
 
Ads issue

Excessive ads

Fix: 1. Check if there is an option to purchase an ad-free version of the app. Look in the app settings or the main menu for any options related... ⇲

Ads inappropriate for children

Fix: 1. Report the inappropriate ads through the app if there is an option to do so. Look for a feedback or report button within the app. 2. Mon... ⇲
 
Freezing issue

Pinkfong Shapes & Colors freezes after purchase

Fix: 1. Restart your device. Sometimes a simple restart can resolve app freezing issues. 2. Ensure that your device has enough storage space. Go... ⇲
 
Audio issue

Loud music drowning out words

Fix: 1. Check the app's audio settings. Look for options to adjust music volume or turn off background music. 2. Adjust the overall volume of yo... ⇲
 
Compatibility issue

Limited functionality on iPad

Fix: 1. Check if the app is optimized for iPad. Some apps may have limited features on iPad compared to iPhone. 2. Ensure that you are using the... ⇲
 
Login issue

Difficulty logging into account

Fix: 1. Double-check your login credentials. Ensure that you are entering the correct email and password. 2. If you have forgotten your password... ⇲
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 what users are saying
Good experience
81.1%

Bad experience
11.2%

Neutral
7.7%

~ from our NLP analysis of 1,489 combined software ratings.

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 Private Data Pinkfong Shapes & Colors collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Pinkfong Plus (Monthly): $8.99 Pinkfong Plus (Monthly)
  2. Shapes & Colors Full Pack: $13.99 Shapes & Colors Full Pack
  3. Pinkfong Plus (Annual): $59.99 Pinkfong Plus (Annual)
  4. Original Package: $26.99 Original Package
  5. Pinkfong Plus Annual Original: $107.99 Pinkfong Plus Annual Original