fix problems on Insta360 EVO [iphone]

—— Run into issues on Insta360 EVO? Get help pending when official support gets back to you!

Insta360 EVO

Info:

company: Insta360

: https://www.insta360.com/support

: www.insta360.com

Chat with our AI-based Insta360 EVO Support

🛠️ Common Insta360 EVO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot connect to camera

Fix: 1. Ensure that your Insta360 EVO camera is fully charged and powered on. 2. Check that Bluetooth is enabled on your iPhone. Go to Settings >... ⇲

Insta360 EVO crashes frequently

Fix: 1. Check for app updates in the App Store. Open the App Store, tap on your profile icon, and scroll to see if Insta360 has an update availab... ⇲

Compatibility issue

Incompatible with newer iOS versions

Fix: 1. Check the app's compatibility in the App Store description. If it states that it is not compatible with your iOS version, you may need to... ⇲

Insta360 EVO does not work with multiple devices

Fix: 1. Check if you are logged into the same account on all devices. If not, log in with the same credentials. 2. Ensure that the app is updated... ⇲

Glitches issue

3D viewer not functioning properly

Fix: 1. Ensure that you have the latest version of the Insta360 app installed. 2. Check if your device supports 3D viewing. Some older iPhones ma... ⇲

Bugs issue

Holoframe function not operational

Fix: 1. Ensure that you are using the latest version of the app. 2. Check the app settings to see if the Holoframe function is enabled. 3. Restar... ⇲

UI issue

Limited landscape viewing

Fix: 1. Check the app settings to see if there is an option to enable landscape mode. 2. If the app does not support landscape mode, consider usi... ⇲

Only works in portrait orientation

Fix: 1. Confirm that your device's orientation lock is turned off. Swipe down from the top-right corner of your iPhone to access the Control Cent... ⇲

Uploads issue

Share to album fails with error

Fix: 1. Ensure that you have granted the app permission to access your photos. Go to Settings > Privacy > Photos and check the Insta360 app setti... ⇲

Customization issue

Basic editing features are limited

Fix: 1. Familiarize yourself with the available editing features in the app. Check the app's help section or tutorials for tips on maximizing the... ⇲