fix problems on ZSmart [iphone]

—— Run into issues on ZSmart? Get help pending when official support gets back to you!

ZSmart

Info:

company: ZKTeco Inc.

: https://www.zkteco.com/en/support

: www.zkteco.com

Chat with our AI-based ZSmart Support

🛠️ Common ZSmart Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ZSmart freezes while watching stream

Fix: 1. Close the app completely: Double-tap the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find ZSmart, and tap on it. If there’s an option to 'Offload App', do that to... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for ZSmart. Installing the latest version can resolve... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if ZSmart allows you to download specific content for offline viewing. Look for a download button... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help resources: Check if ZSmart has a help or FAQ section within the app. This can provide immediate answers to common issues.... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > ZSmart and ensure that notifications are enabled. Adjust the settings to al... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have missed. 2. Provide feedb... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for ZSmart to reduce battery drain. 2. Lowe... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for ZSmart. If your device is outdated, consider upgrading t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.3%

Bad experience

6.2%

Neutral

3.5%

~ from our NLP analysis of 113 combined software ratings.

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Private Data ZSmart collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics