fix problems on Digital Cookie [iphone]

—— Run into issues on Digital Cookie ? Get help pending when official support gets back to you!

Digital Cookie Mobile App

Info:

company: Girl Scouts of the USA

: https://0108d42180f76899de43-2ec832c3a4bccaac5a9b22805ef6f67b.ssl.cf2.rackcdn.com/contactus/dc-support-girl.html

: www.girlscouts.org

Chat with our AI-based Digital Cookie Support

🛠️ Common Digital Cookie Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Digital Cookie frequently logs out users

Fix: Check your device settings to ensure that the app has permission to run in the background. Go to Settings > General > Background App Refresh... ⇲

Login issues with incorrect password messages

Fix: Double-check that you are entering the correct password. Ensure that Caps Lock is off and that you are using the correct case for letters. I... ⇲

Payments issue

No cash payment tracking

Fix: Keep a manual log of cash payments in a separate note-taking app or spreadsheet. This can help you track cash transactions until the app add... ⇲

No option to scan credit cards

Fix: Consider using a third-party app that allows you to scan credit cards and then manually enter the information into the Digital Cookie app.... ⇲

Slow issue

Credit card entry is slow and cumbersome

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Go to the App Store, search for Di... ⇲

Syncing issue

Digital Cookie does not sync with website

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent the app from syncing properly with the website. OR L... ⇲

Notifications issue

Notifications for new orders are missing

Fix: Check your notification settings for the app. Go to Settings > Notifications > Digital Cookie and ensure that notifications are enabled. O... ⇲

Bugs issue

Inaccurate sales totals

Fix: Manually verify your sales totals by cross-referencing with your physical sales records. This can help identify discrepancies until the app... ⇲

Digital Cookie is buggy and needs improvements

Fix: Regularly check for app updates in the App Store, as developers often release patches to fix bugs. OR Clear the app's cache and data peri... ⇲

Compatibility issue

Keyboard shortcuts not supported

Fix: Familiarize yourself with the app's interface and use the on-screen buttons instead of relying on keyboard shortcuts. OR If you are using... ⇲

Limited features compared to website

Fix: Use the website for tasks that require features not available in the app. Bookmark the website for easy access. OR Provide feedback throu... ⇲

Crashes issue

Digital Cookie crashes frequently

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

UI issue

No clickable addresses for deliveries

Fix: Copy the address manually and paste it into your preferred maps application for navigation. OR Consider using a note-taking app to store... ⇲

No Face-ID support for login

Fix: Use the app's standard login method until Face-ID support is added. Make sure to keep your password secure. OR Check for updates regularl... ⇲

Account issue

Digital Cookie requires constant re-login

Fix: Ensure that your device's settings allow the app to stay logged in. Go to Settings > Digital Cookie app and check for any settings related t... ⇲

Features issue