fix problems on HMP Conferences [iphone]

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—— Run into issues on HMP Conferences? Get help pending when official support gets back to you!

HMP Conferences
Info:
company: HMP Global
: https://www.gocadmium.com/support-contact
: www.cadmiumcd.com
Chat with our AI-based HMP Conferences Support
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Downloads issue

Slides take a long time to download

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the download speed improves. If on Wi-Fi, try restarting yo... ⇲
 
Network issue

Network connection errors occur

Fix: Reset your network settings. Go to Settings > General > Reset > Reset Network Settings. This will clear any network-related issues but will... ⇲

No offline access to content

Fix: Download materials while connected to Wi-Fi before attending events. Look for a download option within the app to save content for offline u... ⇲
 
Bugs issue

Inconsistent functionality

Fix: Uninstall and reinstall the app. This can resolve bugs and restore functionality. Make sure to back up any important data before doing this.... ⇲
 
Syncing issue

Notes and highlights not synced between devices

Fix: Ensure that you are logged into the same account on all devices. Check your account settings within the app to confirm this. OR Try manua... ⇲
 
Crashes issue

HMP Conferences frequently crashes

Fix: Free up storage space on your device. Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure the app has e... ⇲
 
Support issue

Poor customer support

Fix: Utilize the app's FAQ or help section if available. Many common issues are addressed there, which can save time. OR Look for user forums... ⇲
 
UI issue

Difficult to access meeting materials

Fix: Familiarize yourself with the app's layout. Spend some time exploring the menus and sections to understand where materials are located. OR... ⇲

Frustrating user interface

Fix: Take a moment to read any user guides or tutorials provided within the app. This can help you understand how to navigate the interface more... ⇲

Tedious navigation through presentations

Fix: Familiarize yourself with the presentation layout and controls. Spend some time practicing navigation to become more efficient. OR Use th... ⇲
 
Customization issue

Limited food and beverage options

Fix: Check the app for any updates or announcements regarding food and beverage options, as these may change based on event location or time. O... ⇲
 
Messages issue

Reverts read messages to unread

Fix: Check for app updates that may address this bug. Go to the App Store and ensure you have the latest version of the app installed. OR Try... ⇲
 
Account issue

Difficult to claim CE credits

Fix: Review the app's instructions for claiming CE credits carefully. There may be specific steps or requirements that need to be followed. OR... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
3.7%

Neutral
2.5%

~ from our NLP analysis of 2,859 combined software ratings.

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 Private Data HMP Conferences collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data