fix problems on Curb Driver [iphone]

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—— Run into issues on Curb Driver? Get help pending when official support gets back to you!

Curb Driver
Info:
company: Curb Mobility, LLC
: https://gocurb.com/about/contact/
: gocurb.com
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Notifications issue

Delayed notifications for rides

Fix: Check your notification settings for the app. Go to Settings > Notifications > Curb Driver and ensure that notifications are enabled. You ca... ⇲

Continuous trip notifications when offline

Fix: Disable notifications for the app when you are offline. Go to Settings > Notifications > Curb Driver and toggle off 'Allow Notifications' wh... ⇲
 
Support issue

Poor customer support

Fix: Utilize the in-app support feature if available. Look for a 'Help' or 'Support' section within the app where you can submit a ticket or find... ⇲

Long response times from support

Fix: Be proactive by checking the app's FAQ or help section for common issues. Many times, you can find solutions without needing to wait for sup... ⇲

Rude customer service representatives

Fix: Remain calm and polite when communicating with customer service. This can sometimes lead to a more positive interaction and better assistanc... ⇲
 
Account issue

Account setup difficulties

Fix: Ensure that you have a stable internet connection during the setup process. If you encounter issues, try switching from Wi-Fi to mobile data... ⇲

Account deactivation without warning

Fix: Review the app's terms of service to understand the conditions under which accounts may be deactivated. This can help you avoid actions that... ⇲
 
Payments issue

Inconsistent payment processing

Fix: Verify that your payment method is correctly set up in the app. Go to your account settings and check the payment information for accuracy,... ⇲

High fees on trips

Fix: Review the fare breakdown provided in the app before confirming a ride. This can help you understand the fees and decide if the trip is wort... ⇲

Confusing dispatch fee explanations

Fix: Look for a detailed breakdown of fees in the app before accepting a ride. This can help clarify what each fee is for and how it is calculate... ⇲
 
Uploads issue

Document upload failures

Fix: Ensure that the documents you are trying to upload meet the app's requirements (e.g., file type, size). Check the app's guidelines for accep... ⇲
 
Privacy issue

Background location tracking issues

Fix: Check your background app refresh settings. Go to Settings > General > Background App Refresh and ensure that it is enabled for Curb Driver.... ⇲
 
UI issue

Partial address visibility after trip acceptance

Fix: Check if there are any settings within the app that control address visibility. Sometimes, apps have privacy settings that limit what inform... ⇲
 
Availability issue

Limited trip availability in certain areas

Fix: Check the app for any updates regarding service areas. Sometimes, companies expand their service areas, and the app may provide notification... ⇲
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 what users are saying
Good experience
63.7%

Bad experience
33.0%

Neutral
3.4%

~ from our NLP analysis of 179 combined software ratings.

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 Private Data Curb Driver collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location