fix problems on F-Secure [iphone]

​

—— Run into issues on F-Secure? Get help pending when official support gets back to you!

F-Secure: Total Security & VPN
Info:
company: F-Secure Corporation
: http://www.f-secure.com/support
: www.f-secure.com
Chat with our AI-based F-Secure Support
   Hello! How can I assist you?  

characters left:
 
Login issue

Requires frequent sign-ins

Fix: 1. Check if you have the 'Remember Me' option selected during sign-in. This can help reduce the frequency of sign-ins. 2. Ensure that your... ⇲

F-Secure logs out multiple times a day

Fix: 1. Check your device's battery optimization settings. Go to Settings > Battery > Battery Optimization and ensure that F-Secure is not being... ⇲
 
Network issue

Needs manual VPN toggling between networks

Fix: 1. Check the app settings for an option to enable automatic network switching. This feature, if available, will allow the VPN to toggle auto... ⇲

Constant prompts for VPN reconfiguration

Fix: 1. Check the app settings for any options related to VPN configuration and ensure they are set correctly. 2. If the prompts continue, try r... ⇲

Inability to open certain websites

Fix: 1. Check if the websites are blocked by the VPN. Try disabling the VPN temporarily to see if you can access the sites without it. 2. Clear... ⇲

Inconsistent connection stability

Fix: 1. Check your internet connection to ensure it is stable. If using Wi-Fi, try moving closer to the router. 2. Restart the F-Secure app and... ⇲
 
Updates issue

Frequent EULA checks after updates

Fix: 1. After an update, ensure that you accept the EULA fully. Sometimes, not accepting all terms can lead to repeated prompts. 2. If the issue... ⇲
 
Battery issue

Excessive battery usage

Fix: 1. Go to Settings > Battery and check the battery usage by F-Secure. If it is high, consider reducing the frequency of VPN usage or turning... ⇲
 
Crashes issue

Crashes when using back button

Fix: 1. Ensure that the app is updated to the latest version, as updates often fix bugs that cause crashes. 2. Restart your iPhone to clear any... ⇲
 
Ads issue

Ads from websites still appear

Fix: 1. Check if the ad-blocking feature is enabled in the app settings. If not, enable it to reduce ads. 2. Clear your browser cache and cookie... ⇲
 
Security issue

Redirect attempts from malicious sites

Fix: 1. Ensure that the VPN is active and that you are connected to a secure server. This can help prevent redirects. 2. Check the app settings... ⇲

False reporting on sign-in attempts

Fix: 1. Ensure that you are using the correct credentials and that there are no typos. 2. Check if you have enabled two-factor authentication, a... ⇲
 
Search issue

Issues with single-word searches

Fix: 1. Try using more specific search terms or phrases instead of single words to improve search results. 2. Check if there are any filters or... ⇲
 
Compatibility issue

Slow performance with certain browsers

Fix: 1. Check if the browser is updated to the latest version, as updates can improve performance. 2. Clear the browser cache and cookies to enh... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
79.8%

Bad experience
13.8%

Neutral
6.4%

~ from our NLP analysis of 218 combined software ratings.

 Switch to these Alternatives:
OmaElisa
Minun Telia
OmaPosti
Matkahuolto Paketit
Moovy, Finnish parking app
My DNA
Oma Helen
Oma Fortum
Nettiauto
eParking.fi

 Private Data F-Secure collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. F-Secure VPN - 12 Months: $34.99 Secure & private browsing for 1 device
  2. Mobile Security - 12 Months: $44.99 Mobile protection, unlimited VPN for 1 device
  3. Total - 12 months 5 devices: $89.99 Complete protection for all your devices