fix problems on MyWellApp [iphone]

—— Run into issues on MyWellApp ? Get help pending when official support gets back to you!

MyWellApp by CoreHealth

Info:

company: Corehealth Technologies Inc.

: https://info.corehealth.global/contact-us

Chat with our AI-based MyWellApp Support

🛠️ Common MyWellApp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UX is difficult to navigate

Fix: Take some time to familiarize yourself with the app's layout. Explore each section to understand where features are located. You can also cr... ⇲

No confirmation after signing up for a team

Fix: After signing up, check your email (including spam/junk folders) for any confirmation messages. If you find none, try logging out and loggin... ⇲

UI issue

Step goal input is small and hard to see

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and increase the text size or enable bold text to m... ⇲

Notifications issue

No option to turn off notification emails

Fix: Go to the app's settings menu and look for a 'Notifications' or 'Email Preferences' section. Here, you may find options to manage or disable... ⇲

Syncing issue

Syncing with Fitbit is unsuccessful

Fix: Ensure that both the MyWellApp and Fitbit apps are updated to their latest versions. Outdated apps can cause syncing issues. After updating,... ⇲

MyWellApp fails to sync with Apple Watch

Fix: Ensure that both the MyWellApp and Apple Watch are updated to the latest software versions. Check for updates in the App Store and on your A... ⇲

Cannot link app to Google Fit

Fix: Ensure that you have the latest version of both MyWellApp and Google Fit installed. Check for updates in the App Store and install them if a... ⇲

Bugs issue

Inaccurate step tracking

Fix: Calibrate your step tracking settings within the app. Go to the settings menu and look for options related to step tracking or activity sett... ⇲

Slow issue

Slow and buggy performance

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing unnecessary data that may be... ⇲

Compatibility issue

Does not read HealthKit data properly

Fix: Check the permissions for HealthKit in your iPhone settings. Go to Settings > Privacy > Health, and ensure that MyWellApp has permission to... ⇲

Glitches issue

Major glitch deletes tracked steps

Fix: Regularly back up your step data if the app allows exporting or saving data. This way, you can restore it if it gets deleted due to glitches... ⇲

Crashes issue

MyWellApp crashes immediately upon opening

Fix: Force close the app by swiping it away in the app switcher, then reopen it. If it still crashes, try restarting your iPhone to clear any tem... ⇲

Support issue

404 error on app help interface

Fix: Try accessing the help interface from a different device or browser to see if the issue is specific to your current setup. This can help det... ⇲

Login issues with code verification

Fix: Ensure that you are entering the verification code correctly. Check for any typos or extra spaces. If the code is not working, request a new... ⇲