—— Run into issues on Star USA Federal Credit Union? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your app is set to remember your login credentials. Go to the app settings and ensure that the 'Remember Me' option is enabled. If... ⇲
Fix: Try resetting the Face ID settings for the app. Go to Settings > Face ID & Passcode, then scroll down to the app and toggle off Face ID. Res... ⇲
Fix: Check for updates regularly in the App Store. Go to the App Store, tap on your profile icon, and scroll down to see if there are updates ava... ⇲
Fix: Force close the app and restart it. Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all ope... ⇲
Fix: Clear the app's cache if possible. Go to the app settings and look for an option to clear cache or data. This can help resolve issues caused... ⇲
Fix: Check if there is an option in the app settings to enable or disable password requirements for internal transfers. If available, you can adj... ⇲
Fix: Ensure that Touch ID is enabled for the app. Go to Settings > Touch ID & Passcode, and make sure the app is listed and enabled under 'Use To... ⇲
Fix: Check if your app is updated to the latest version, as updates often fix bugs. Go to the App Store and check for updates for the Star USA ap... ⇲
Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. A weak connectio... ⇲