fix problems on TeluguMatrimony [iphone]

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—— Run into issues on TeluguMatrimony? Get help pending when official support gets back to you!

TeluguMatrimony - Matrimonial
Info:
company: Matrimony.com Ltd
: http://www.telugumatrimony.com/contact-us.php?viewtab=livehelp
Chat with our AI-based TeluguMatrimony Support
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Privacy issue

Fake profiles

Fix: 1. Report Fake Profiles: Use the app's reporting feature to report any suspicious profiles. This helps the platform take action against fake... ⇲

Multiple profiles created without consent

Fix: 1. Report Duplicate Profiles: Use the app's reporting feature to report any duplicate profiles that you did not create. 2. Review Account Se... ⇲

Profiles with no photos

Fix: 1. Report Profiles: Use the app's reporting feature to report profiles that lack photos, as this may indicate a fake account. 2. Filter Sear... ⇲
 
Payments issue

High membership costs

Fix: 1. Explore Free Features: Use the free features of the app to connect with potential matches before committing to a paid membership. 2. Look... ⇲

No refund policy

Fix: 1. Review Terms of Service: Familiarize yourself with the app's terms of service regarding refunds to understand your rights. 2. Use Members... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: Check if there is an in-app support feature or FAQ section that can help resolve your issues without needing direct c... ⇲

Unresponsive chat support

Fix: 1. Use In-App Support: Check if there is an in-app support feature or FAQ section that can help resolve your issues without needing chat sup... ⇲
 
Login issue

Login issues

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password by selecting 'Forgot Password' on the login screen and... ⇲
 
Slow issue

Slow app performance

Fix: 1. Close Background Apps: Double-click the home button and swipe up on apps to close them, freeing up resources for TeluguMatrimony. 2. Rest... ⇲
 
Search issue

Search functionality not working

Fix: 1. Check Filters: Ensure that your search filters are set correctly. Sometimes, overly restrictive filters can yield no results. 2. Restart... ⇲
 
Settings issue

Profiles not matching preferences

Fix: 1. Review Preferences: Go to your profile settings and ensure your preferences are set correctly. Adjust them if necessary to broaden your s... ⇲

No skip option for verification

Fix: 1. Complete Verification: If possible, complete the verification process as it may be necessary for full access to the app's features. 2. Us... ⇲
 
Ads issue

Aggressive marketing tactics

Fix: 1. Adjust Notification Preferences: Go to Settings > Notifications > TeluguMatrimony and adjust your preferences to limit marketing notifica... ⇲
 
Bugs issue

Bugs in the app

Fix: 1. Update the App: Ensure you are using the latest version of TeluguMatrimony, as updates often fix bugs. 2. Clear Cache: Go to Settings > G... ⇲
 
Updates issue

Inconsistent profile updates

Fix: 1. Refresh the App: Close and reopen the app to refresh the data and see if profile updates appear. 2. Check Internet Connection: Ensure you... ⇲
 
Uploads issue

Photo upload issues

Fix: 1. Check Permissions: Go to Settings > Privacy > Photos and ensure TeluguMatrimony has permission to access your photos. 2. Restart the App:... ⇲
 
UI issue

ID verification page blank

Fix: 1. Restart the App: Close and reopen TeluguMatrimony to refresh the ID verification page. 2. Check Internet Connection: Ensure you have a st... ⇲
 
Customization issue

Limited filtering options

Fix: 1. Use Available Filters: Make sure to utilize all available filters in the search settings to maximize your search results. 2. Provide Feed... ⇲
 
Compatibility issue

TeluguMatrimony fails to open on iPhone

Fix: 1. Restart Your iPhone: A simple restart can often resolve issues with apps not opening. 2. Update the App: Ensure you have the latest versi... ⇲
 
Logout issue

Logout functionality not working

Fix: 1. Force Close the App: Double-click the home button and swipe up on TeluguMatrimony to force close it, then reopen the app and try logging... ⇲
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 what users are saying
Bad experience
56.9%

Good experience
41.5%

Neutral
1.5%

~ from our NLP analysis of 130 combined software ratings.

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 Private Data TeluguMatrimony collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Gold 3 Month: $109.99 Gold 3 Month - View 40 Numbers
  2. Prime Gold 3 Months: $149.99 TeluguMatrimony is a matrimony App
  3. Diamond 3 Month: $139.99 Diamond 3 Month - View 45 Numbers
  4. Gold 6 Month: $199.99 Gold 6 Month – View 80 Phone Numbers
  5. Platinum 3 Month: $169.99 Platinum 3 Month - View 50 Numbers
  6. Prime Platinum 3 Months: $199.99 TeluguMatrimony is a matrimony App
  7. Prime Gold 12 Months: $449.99 TeluguMatrimony is a matrimony App
  8. ASSISTED 3 MONTH: $449.99 Personalized “AssistedService”Pack (3 months)
  9. Prime Gold 6 Months: $299.99 TeluguMatrimony is a matrimony App
  10. Platinum 6 Month: $299.99 Platinum 6 Month – View 140 Phone Numbers