—— Run into issues on ShadowX VPN? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's battery optimization settings. Go to Settings > Battery > Battery Health and make sure that any optimization settings ar... ⇲
Fix: Change the VPN protocol in the app settings. Some protocols may offer faster speeds than others. Go to the settings within the ShadowX VPN a... ⇲
Fix: Check if there is a premium version of the app available for purchase. Upgrading to a paid version often removes ads and provides additional... ⇲
Fix: Restart the ShadowX VPN app. Close the app completely by swiping it away in the app switcher, then reopen it and try connecting again. This... ⇲
Fix: Try toggling the VPN connection off and on again. Sometimes, simply disconnecting and reconnecting can resolve connection issues. You can do... ⇲
Fix: Regularly update the app to the latest version. Developers often release updates that fix bugs and improve performance. Check the App Store... ⇲
Fix: Check for any restrictions on your network. Some networks, especially public Wi-Fi, may block VPN connections. If possible, try connecting t... ⇲
Fix: Check if there are any updates or expansions available for server locations. Sometimes, app updates include new server locations, so make su... ⇲
Fix: Adjust the VPN settings to enable a 'kill switch' feature if available. This feature can help maintain a stable connection by preventing dat... ⇲
Fix: Ensure that you are using the correct login credentials. Double-check your username and password for any typos. If you have forgotten your p... ⇲