fix problems on Birdfy [iphone]

—— Run into issues on Birdfy? Get help pending when official support gets back to you!

Birdfy

Info:

company: NETVUE, INC.

: https://www.birdfy.com

: www.birdfy.com

Chat with our AI-based Birdfy Support

🛠️ Common Birdfy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Birdfy fails to upload/save visits

Fix: 1. Check your internet connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. If the connection is weak, tr... ⇲

Notifications sometimes do not trigger

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > Birdfy. Ensure that 'Allow Notifications' is turned on and th... ⇲

UI issue

Confusing layout for saving photos and collections

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's interface. Look for tutorials or help sections within the app t... ⇲

Customization issue

Limited filtering options for alerts

Fix: 1. Explore existing filters: Check the app settings to see if there are any existing filters that you can customize. 2. Provide feedback: Wh... ⇲

Difficulties in correcting mistakenly tagged birds

Fix: 1. Use the edit feature: Check if the app has an edit option for correcting bird tags. This is often found in the photo or collection settin... ⇲

Bugs issue

AI identification errors

Fix: 1. Double-check your inputs: Ensure that the images you are uploading are clear and well-lit, as this can affect AI identification accuracy.... ⇲

Settings issue

Inconsistent time display settings

Fix: 1. Check device settings: Go to Settings > General > Date & Time on your iPhone and ensure that 'Set Automatically' is enabled. This will he... ⇲

Network issue

WiFi connectivity issues

Fix: 1. Forget and reconnect to the network: Go to Settings > Wi-Fi, tap on the network you are connected to, and select 'Forget This Network.' T... ⇲

Support issue

Slow customer support response

Fix: 1. Utilize in-app resources: Check if the app has a help or FAQ section that can provide immediate answers to common questions. 2. Join onli... ⇲

Downloads issue

No bulk download option for videos

Fix: 1. Download videos individually: While it may be tedious, you can download videos one at a time until a bulk download feature is implemented... ⇲

Privacy issue

Live view may connect to international servers

Fix: 1. Check app settings: Look for any settings related to server selection or region preferences within the app. 2. Use a VPN: If you frequent... ⇲

Crashes issue

Birdfy crashes or freezes occasionally

Fix: 1. Update the app: Ensure you are using the latest version of Birdfy, as updates often include bug fixes. 2. Restart your device: A simple r... ⇲

Features issue

Limited community features

Fix: 1. Explore existing features: Familiarize yourself with the current community features available in the app. 2. Engage with users: Actively... ⇲

Search issue

Inability to search for specific birds

Fix: 1. Use the browse feature: If the search function is limited, try browsing through categories or collections to find specific birds. 2. Crea... ⇲

Updates issue