fix problems on Master Lock Vault Enterprise [iphone]

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—— Run into issues on Master Lock Vault Enterprise? Get help pending when official support gets back to you!

Master Lock Vault Enterprise
Info:
company: Master Lock Company, LLC.
: https://www.masterlock.com/support/category/vault-support
: www.masterlockvault.com
Chat with our AI-based Master Lock Vault Enterprise Support
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Network issue

Limited range of Bluetooth connection

Fix: 1. Ensure that there are no physical obstructions between your iPhone and the Master Lock device. Walls and large objects can interfere with... ⇲
 
Syncing issue

Inconsistent locking history

Fix: 1. Ensure that the app has the necessary permissions to access your location and Bluetooth. Go to Settings > Privacy > Location Services and... ⇲
 
Compatibility issue

No smartwatch app available

Fix: 1. As a workaround, consider using your iPhone to control the lock instead of a smartwatch. 2. Check if your smartwatch has a feature to mi... ⇲
 
Login issue

Users get logged out often

Fix: 1. Check your app settings to see if there is an option to stay logged in or remember your credentials. 2. Ensure that your iPhone is not s... ⇲
 
Notifications issue

Unclear update notifications

Fix: 1. Regularly check the App Store for updates to the Master Lock Vault Enterprise app. Go to the App Store, tap on your profile icon, and scr... ⇲
 
Slow issue

Slow performance

Fix: 1. Clear the app cache by deleting and reinstalling the app. This can help improve performance by removing unnecessary data. 2. Close any b... ⇲
 
UI issue

Email entry is time-consuming

Fix: 1. Use the copy and paste function to enter your email address quickly. Type it out in a notes app, copy it, and then paste it into the Mast... ⇲
 
Account issue

User access management issues

Fix: 1. Review the user management settings within the app to ensure that all permissions are set correctly. Go to the settings or user managemen... ⇲
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 what users are saying
Good experience
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Bad experience
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Neutral
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 Private Data Master Lock Vault Enterprise collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics