fix problems on NH Lottery [iphone]

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—— Run into issues on NH Lottery? Get help pending when official support gets back to you!

NH Lottery
Info:
company: Marcus Thomas LLC
: https://www.nhlottery.com
: www.nhlottery.com
Chat with our AI-based NH Lottery Support
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UI issue

NH Lottery only provides information about jackpots

Fix: Check if you have enabled all necessary permissions for the app. Go to Settings > Privacy > Location Services and ensure that the NH Lottery... ⇲
 
Payments issue

Withdrawal process is complicated

Fix: Review the withdrawal instructions provided within the app. Navigate to the 'Help' or 'FAQ' section to find detailed steps on how to withdra... ⇲
 
Loading issue

Delayed Keno results display

Fix: Refresh the results page by pulling down on the screen to reload the data. This can help in fetching the latest results if there is a delay.... ⇲
 
Registration issue

Account creation fails with loading screen

Fix: Ensure that you have a stable internet connection. If your connection is weak, try switching to a different network or resetting your router... ⇲
 
Updates issue

Recent update caused app to stop working

Fix: Uninstall the app and then reinstall it from the App Store. This can resolve issues caused by corrupted files during the update process. O... ⇲
 
Account issue

No transaction history for purchased tickets

Fix: Log out of your account and log back in. This can refresh your account data and may display your transaction history correctly. OR Check... ⇲

Password reset issues

Fix: Ensure that you are entering the correct email address associated with your account. Double-check for any typos before requesting a password... ⇲

NH Lottery does not display account balance

Fix: Log out of your account and log back in. This can refresh your account data and may display your balance correctly. OR Check for any app... ⇲
 
Bugs issue

Ticket scanning feature is unreliable

Fix: Ensure that you are using the ticket scanning feature in a well-lit area. Poor lighting can affect the camera's ability to read the ticket b... ⇲

NH Lottery is generally non-functional

Fix: Check for any available updates for the app in the App Store. Keeping the app updated can resolve many functionality issues. OR Restart y... ⇲
 
Crashes issue

NH Lottery crashes upon opening

Fix: Force close the app by swiping up from the bottom of the screen and swiping the NH Lottery app off the screen. Then, reopen the app to see i... ⇲

Splash screen appears then crashes

Fix: Uninstall the app and then reinstall it from the App Store. This can resolve issues caused by corrupted files during the installation proces... ⇲
 
Login issue

NH Lottery does not remember login credentials

Fix: Check if the 'Remember Me' option is selected when logging in. If not, make sure to select it before logging in to save your credentials for... ⇲
 
Gameplay issue

Cannot enter second chance drawings

Fix: Ensure that you have completed all necessary steps to enter the second chance drawing. Check the rules and requirements in the app's help se... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
67.2%

Good experience
26.2%

Neutral
6.6%

~ from our NLP analysis of 61 combined software ratings.

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 Private Data NH Lottery collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data